About Florent
French
Native or bilingual
Spanish
Fluent
English
Fluent
Experience
- Peachy ClubEntrepreneurshipSPORTSSeptember 2023 - December 2024 (1 year and 4 months)Paris, France12 months to launch my business was the mission! An exciting project and multiple enriching encounters that allowed me to step out of my comfort zone and discover the world of entrepreneurship. Although the project will not see the light of day, it was undoubtedly one of my greatest learning experiences.• Development of a complete business plan• Creation of a Go-to-market strategy• Definition of architectural specifications• Sourcing of private investors• Project pitching (to investors and banks)
- Cote SushiHead of MarketingRESTAURANTS AND FOOD SERVICEAugust 2019 - August 2023 (4 years and 1 month)Paris, FranceCurrently experiencing strong growth, my objective is to continue supporting it by addressing the challenges related to our various sales channels:🚀 E-commerce Channel: (website and app)- Acquisition: SEO, SEA, Affiliation, Social media, display, partnerships- Test & learn optimization of sales funnels: web analytics, AB Tests, UX, User stories- Improve customer retention/loyalty: define automation scenarios based on RFM segmentation across email, SMS, push notifications, mobile wallet, and chat channels- Turn customers into ambassadors: referral program, cashback, couponing, exclusive offers⭐ Direct Channel:- Provide the best possible in-store experience: customer journeys, sound ambiance, etc.- Management of displays: POS, menu, window graphics, A-boards- Definition and management of the annual PR, influencer, and social media plan- Drive to store: organize in-store operations offering a differentiating experience- Events: launch collaborations, press/influencer evenings🍣 Platform Channel:- Management of platform partnerships: Uber Eats, Deliveroo, and JustEat- Implementation of an annual commercial action plan- Definition and management of the annual budget👩 Management of a team of 10 people
- Côté SushiDigital Marketing ManagerE-COMMERCEJanuary 2018 - July 2019 (1 year and 7 months)Paris, FranceResponsible for the digital growth of Côté Sushi, I leverage the AARRR Framework to meet revenue growth objectives for web & mobile.• Management & oversight of various acquisition levers• On-site Activation: conversion rate optimization• Retention: marketing automation / lead nurturing• Customer-centric: providing the best possible customer experience• Implementation of tools to optimize and accelerate growth• Management of a team of 3 people and supervision of external service providersGROWTH / SEO / SEA / SMO / UX / CONVERSION / DATA / CRM / DMP / CONTENT
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Education
- Master's Degree in Marketing & ManagementExcelia Group2015