Freelancer profile translated to English.
Back to original languageAbout Florent
Expert OPS
10 years of experience in startups and scale-ups, specializing in the implementation of processes and tools, and their automation to optimize operational performance and efficiency.
I support companies in the structuring, restructuring, or interim phase before a key hire.
Sales Processes:
Definition & creation of your Sales Playbook
Audit of the organization and alignment with marketing and customer service
Creation of Lead Gen / Outbound processes
Implementation of tools and change management:
CRM Implementation / Migration (Salesforce, Hubspot, Pipedrive, Zendesk, etc.)
Process automation (Make, Zapier, ...)
Implementation of KPIs and analyses
Definition of Key Performance Indicators (KPIs)
Report creation
Training of your teams
I also act as COO as a service for startups between Seed and Series A.
Feel free to contact me, it will be a pleasure to discuss your business challenges and issues.
French
Native or bilingual
English
Native or bilingual
Spanish
Conversational
Can work on-site
Paris 6e Arrondissement (up to 50km)
Experience
- Plusieurs clientsFractional COOTECHMay 2022 - Today (4 years and 1 month)Paris, FranceFractional COO for various startups, scale-ups, and SMEs.Focusing on SalesOps, RevOps, and Go-to-Market (GTM) strategy and execution for companies looking to leverage a senior, immediately operational resource rather than training junior profiles for these roles.Expert in formulating and executing GTM strategies, structuring operations for startup expansion (sales, customer support, account management, and CSM), and implementing digital strategies in traditional industries.Proven track record in roles such as COO at Qilibri, General Manager at Label Box, and VP of Operations at Rocket Internet, achieving significant revenue growth and operational excellence.
- lum networkAdvisorTECHDecember 2021 - December 2023 (2 years)Paris, FranceI am assisting Lum Network (https://lum.network/) in building their core team and developing their strategic growth areas following the mainnet launch at the end of 2021.
- Label Box - AwesomePet.co'Interim MDE-COMMERCENovember 2021 - April 2022 (5 months)Paris, FranceRestructuring mission for the leader in subscription e-commerce.- Operational restructuring- Renegotiation and restructuring of bank debt- P&L optimization and establishment of the post-restructuring business plan- Re-branding and establishment of a new marketing strategy
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Education
- Bachelor of Business & Bachelor of ArtsMBway2016Bachelor of business manager
- International Trade Certificate , Supply chain ManagementBunker Hill Community College2015International Trade Certificate , Supply chain Management