Freelancer profile translated to English.
Back to original languageAbout Florencia
Hello, I am an organized, responsible, and results-oriented virtual administrative assistant. I have experience in email management, customer service, scheduling, task tracking, document preparation, and general administrative support. I adapt quickly, pay attention to details, and work with commitment to help each project run smoothly and efficiently.
Spanish
Native or bilingual
English
Conversational
French
Conversational
Remote only
Primarily works remotely
Experience
- ParticularAdministrative assistantSeptember 2025 - February 2026 (5 months)Seville, Spain• • Management and archiving of administrative documentation, task tracking, and daily support in organizing tasks.• • Support with emails, invoices, scheduling, and basic coordination of procedures for an individual in Seville.
- Hostal RealReceptionistOctober 2024 - February 2025 (4 months)Huelva, Spain• • In-person and telephone customer service, reservation management, and support with reception payments and documentation.• • Resolution of basic incidents and support with check-in and check-out with professional treatment.
- Seguros Santa LucíaCustomer service agentJanuary 2024 - June 2024 (5 months)Huelva, Spain• • Customer service and guidance for inquiries and issues, with administrative follow-up of requests.• • Data updates, document management, and support in communication tasks with clients.
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Education
- Higher Education DegreeLa Salle2022Grado Superior
- Communication and Customer Service CourseMEDAC2023Curso de comunicación y atención al cliente
Skill set
Categories
- Other