Freelancer profile translated to English.
Back to original languageAbout Florence
TECHNICAL DOCUMENTATION & AI EXPERT
> Agentic AI | AI-ready Documentation | API, SDK, UI Docs | Docs-as-code
As an expert technical writer and documentation architect, I have been supporting the evolution of software documentation for over 25 years: from print to the Web, from online help to docs-as-code portals, from user documentation to developer documentation, and now to AI applications in technical documentation and knowledge management.
My strength: quickly mastering complex domains, structuring information "from scratch," designing documentation architectures, and producing clear, scenario-based, and maintainable content.
My current positioning combines documentation expertise, docs-as-code, and AI: reasoned automation, AI-ready content, metadata, augmented search, specialized agents, and continuous improvement of documentation quality, while remaining the expert at the heart of the process.
Details, examples, and articles are available on my website CoffeeCup.tech.
English
Fluent
German
Fluent
French
Native or bilingual
Can work on-site
Paris (up to 20km)
Experience
- EkimetricsDocumentation Manager & Knowledge ManagerCONSULTING AND AUDITSMarch 2026 - July 2026 (4 months)Paris, France
> Audit and Agentic AI
A 4-month consulting mission in Marketing Mix Modeling, focusing on auditing and improving the technical documentation of Data & AI Engines and Modeling, Insight & Optimization applications.- Comprehensive audit of a technical documentation corpus for Data Scientists and Data Engineers: structure, quality, redundancies, inconsistencies, functional coverage, and readability.- Analysis of the documentation architecture in Confluence and recommendations for evolving towards more structured and maintainable documentation websites.- Execution of a Sphinx POC in a Python environment and drafting of 4 short- and medium-term documentation update/migration scenarios.- Design of 4 Rovo agents and an orchestrator to search, synthesize, and leverage technical documentation, standardize vocabulary, and facilitate adoption. - CoffeeCup.techTechnical Documentation & AI ConsultantCONSULTING AND AUDITSMay 2025 - March 2026 (10 months)Paris, France> AI-ready Website, SEO/GEOComplete redesign of the bilingual website CoffeeCup.tech and repositioning of the offering around expert technical documentation, docs-as-code portals, API documentation, and AI applied to technical documentation.This project served as an experimentation ground for content structuring, image generation, English ↔ French translation, and SEO/GEO optimization.It evolved my positioning towards a "docs-as-data" approach: producing structured, maintainable documentation that is usable by users, internal teams, and AI tools.
- Coheris by ChapsVisionDocumentation ManagerSOFTWARE PUBLISHINGSeptember 2022 - April 2025 (2 years and 7 months)Suresnes, France> Docs-as-code and multi-contributor managementA 4-month freelance mission that evolved into an internal role, for the B2B SaaS suites Coheris CRM and Merch-Nomad, interfacing with the R&D, CPO, Support, and Customer Success teams.After a complete audit of the CRM documentation, proposed and implemented a unified bilingual documentation portal, subsequently adapted for Merch-Nomad. Transformed obsolete PDF documentation into secure, structured, and usage-oriented Web portals, producing one site per major version for each of the 4 applications.Implemented a docs-as-code workflow with GitLab and CI/CD, integrating developers as co-contributors and CPOs as validators.Structured documentation governance: roadmaps, review cycles, prioritization, and transformation of Support/Customer Success feedback into user content.
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Education
- Technical WriterAdvancia - Novancia Business School1997Formation niveau Master 2 en rédaction technique au CPSS-Trudaine (devenu Advancia, elle même fondue dans Novancia). Rédaction de différents documents techniques : notices, plaquettes, modes d’emploi… Documentation et communication en ligne, PAO sous Mac. Traduction technique en anglais.
Skill set
Categories
- Other