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Florence RomainFR

Florence Romain

E-commerce, CRM & Digital Marketing Consultant

€700/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Florence

After 8 years of driving the growth and digital strategy of strong identity brands like Ysé, Jimmy Fairly, or LÕU.YETU, I now support brands, whether emerging or established, in boosting their e-commerce performance while strengthening their brand image.

I help brands to:
• Audit and optimize their e-commerce site to improve their conversion rate (CRO)
• Manage website redesign or evolution projects (front-end, back-end, CMS platform migration)
• Define and implement a digital communication strategy (organic, paid, CRM)
• Structure their e-commerce (new processes, team building)
• Optimize e-merchandising
• Manage and support e-commerce photoshoots

...or any other project at the intersection of branding and e-commerce performance!
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • Jimmy Fairly
    Head of E-commerce
    E-COMMERCE
    June 2023 - Today (3 years)
    Paris, France
    Strategic and operational support for the Jimmy Fairly brand on e-commerce growth and performance, project management and IT oversight, internationalization, web and marketing animation, team recruitment.
  • Ysé Paris
    E-commerce Director
    E-COMMERCE
    November 2019 - July 2022 (2 years and 9 months)
    Paris, France
    1. E-commerce Sales Channel Growth
    • Definition and monitoring of growth objectives (daily, monthly, annual)
    • Performance management and analytical reporting
    • Development and implementation of acquisition and loyalty strategy
    • Paid Media management and media agency oversight
    • Agile management of the e-shop's P&L in a high-growth context

    2. Website Evolution (UI/UX)
    • Management of e-shop optimization projects to improve customer experience and strengthen brand image
    • Oversight of IT redesign projects: migration of CMS tools (Prestashop to Shopify), CRM (Splio), contribution to ERP implementation

    3. Digital Animation and E-merchandising
    • Coordination and monitoring of product launches and commercial promotions
    • Management of product catalog, inventory, and restocks to maximize performance
    • Weekly reporting of product and collection performance

    4. Traffic Acquisition and Paid Media Oversight
    • Management of Paid Social Media strategy for acquisition, traffic, or conversion objectives
    • Definition of budgets, schedules, objectives, and targeting for ads (Instagram, Facebook, Pinterest, YouTube, Google)
    • Performance monitoring and agile optimizations based on results

    > Team building and management (from 1 to 5 people over 2 years).
  • LÕU.YETU
    E-commerce Manager
    E-COMMERCE
    July 2017 - July 2019 (2 years)
    Paris, France
    • Management of the digital animation plan (e-shop, social media & newsletters).
    • Design, navigation & usability optimizations of the e-shop.
    • Supervision of developments and redesigns (proficiency in Wordpress, Shopify, PrestaShop & Magento).
    • Definition and implementation of traffic acquisition and loyalty strategy.
    • Analysis of performance indicators (KPIs) and definition of ROI strategy.
    • Management of product catalog, inventory, and restocks.
    • Management of the e-commerce budget.
    • Management of a team of 3 people.

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Education

  • Master in business development, marketing & communication
    EDHEC Business School
    2016

Certifications

  • Google Analytics Certification - Advanced Level
    Google
    2019

Skill set

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