Freelancer profile translated to English.
Back to original languageAbout Florence
With over 30 years of combined experience in sales administration and key account management, I offer my expertise to companies looking to improve their commercial performance while integrating a concrete and operational CSR approach.
I work flexibly, on a targeted mission or global support, around three complementary areas:
- Key account development and loyalty: commercial strategy and management tools
- Operational optimization: structuring of sales administration processes and improvement of organizational performance
- CSR support: audit, strategy definition, implementation of concrete actions, and team awareness
👉 Need occasional support or tailor-made assistance? Contact me!
French
Native or bilingual
English
Fluent
Can work on-site
Cluses (up to 40km), Bonneville (up to 40km)
Experience
- Jacquemoux DécolletageSales RepresentativeSeptember 2025 - November 2025 (2 months)- Prospect/client tracking and analysis via CRM- Drafting client proposals and appropriate follow-ups- Drafting visit reports / portfolio reviews
- La Précision IndustryKey Account ManagerJanuary 2018 - January 2025 (7 years)Scionzier, France- Autonomous management of a client portfolio (France & Export):Complete account follow-up, needs analysis, and tailored proposals- Cross-functional coordination of internal teams (Engineering, Production, Quality): networked project management and inter-departmental communication optimization- Preparation and facilitation of client performance reviews: indicator tracking, opportunity identification, and corrective action implementation- Development of customized commercial offers: adaptation to technical needs and highlighting of proposed solutions- Client loyalty through structured follow-up: regular monitoring, identification of new opportunities, and maintenance of long-term relationships
- La PrécisionSales Assistant and Sales AdministrationJanuary 1996 - January 2018 (22 years)- Complete administrative follow-up of client orders: processing, priority and urgency management, delivery tracking, and client satisfaction- Inter-team coordination
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Education
- CSR CertificationLIVEMENTOR2026Formation RSE et Marketing Digital
- Sustainable Management TrainingL'école de coaching humaniste haute performance2024Formation en Management Durable