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Florence BiotFB

Florence Biot

Senior Virtual Assistant / Office Manager EN/NL/FR

€350/day
Charleroi, BE
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Florence

Senior virtual assistant with 18 years of experience in SMEs, family businesses, international groups, and the public sector.

My background has given me a global vision of business and a great ability to adapt to various environments. I have supported general management, coordinated event projects, managed administrative follow-up, and participated in fleet management and team leadership.

Rigorous, autonomous, and solution-oriented, I act as a true trusted partner for freelancers, executives, and small structures who wish to refocus on their core business.

My areas of intervention:

• Administrative and organizational assistance
• Calendar and appointment management
• File tracking and project coordination
• Event and meeting organization
• Email management and daily administrative support
• Information research and document monitoring
• Drafting, formatting, and tracking professional documents
• Executive support and priority management
• Proofreading and NL/EN translations

My experience in sectors as diverse as telecommunications, events, industry, retail, interior design, and the public sector allows me to quickly understand my clients' challenges and offer efficient, discreet, and personalized support.

My goal: to save you time, provide peace of mind, and increase your efficiency.
  • French

    Native or bilingual

  • English

    Fluent

  • Dutch

    Conversational

  • German

    Basic

Remote only
Primarily works remotely

Experience

  • AVIQ
    Administrative and Financial Assistant
    PUBLIC SECTOR
    January 2024 - Today (2 years and 5 months)
    Montignies-sur-Sambre, Belgium
    - Coordination of the work of an administrative pool of 3 people
    • Support for the Audit and Inspection Department of the Handicap Branch
    • Administrative support for quality and financial auditors
    • Coordination and preparation of support documents specific to the department (SharePoint/PowerPoint/Excel)
    • Management of meetings, distribution of agendas, note-taking, and minutes (4 minutes/month)
    • Follow-up of user complaints/grievances
    • Supervision of the completeness of various databases (Access)
    • Monthly reporting (quality/financial)
  • TRAFIC (SOGESMA)
    Office Manager
    RETAIL (SMALL BUSINESS)
    April 2023 - January 2024 (9 months)
    Heppignies, HT, Belgium
    - Management of a fleet of 150 vehicles
    • Travel booking
    • Issuance and sending of customer invoices
    • Completion of municipal/provincial tax declarations
    • Preparation of Sabam/Sacem/Récupel/Auvibel/AFSCA declarations (SAP)
    • Management of VISA statements for the Administration department
  • SARINVEST
    Administrative Assistant (Fixed-term contract)
    RETAIL (LARGE RETAILERS)
    October 2022 - April 2023 (6 months)
    Gosselies, Belgium
    • Assistance to the managing director in handling current and private affairs
    • Development of the execution schedule and coordination of the after-sales service
    • Coordination of sales calendars and organization of client demonstrations
    • Transfer of incoming calls and management of the general email inbox
    • Booking of travel and coordination of training sessions
    • HR follow-up
    • Management of disputes and payment reminders

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Education

  • Driver's license category
    Catégorie de permis de
  • Bachelor's in Secretarial Management
    THOMAS MORE HOGESCHOOL
    Bachelier en Secrétariat de direcon

Skill set

Categories