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Fleur L.FL

Fleur L.

Marketing Purchases, CRM Expert (bilingual)

€750/day
87 projects
Biot, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Fleur

"Managing complex projects, multicultural teams, and family life. I don't put off until tomorrow what I can do today."

I am a French-American, married and mother of three children (18 years, 16 years, 11 years) with over 20 years of experience in project management in strategic operations and marketing, as well as in leading teams internationally. My rigor and interpersonal skills have allowed me to successfully manage hundreds of international projects for large companies, working closely with the teams of each company.

My areas of expertise include:

1. Project management (marketing/communication/sales/purchasing):
- Project planning (e.g. with MS Project, ClickUp) with follow-up report
- Delegation of tasks and motivation of teams
- Anticipation of potential delays or difficulties and proactive search for solutions

2. CRM Project
- Selection of CRM according to the client's needs and budget.
- Negotiation of budget and contract for the implementation of the CRM
- Analysis of existing data and improvement of their quality
for better targeting and segmentation
- Implementation of essential dashboards for commercial/marketing management
- Training of teams for the optimal use of the CRM.

3. Selection and implementation of strategic tools
- Human Resources or Project Management Tool

4. Internal and marketing communication (newsletters, social media, intranet site):
- Implementation of an internal site (intranet) and organization of internal documentation
- Development of a course for new team members in order to
facilitate their integration.

5. Website development, Wix expert (see my portfolio).

Linguistic and cultural knowledge: French-American, perfectly bilingual

See my LinkedIn for more info:
  • English

    Native or bilingual

  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Neopontem
    Operations Manager
    BANKING AND INSURANCE
    April 2019 - Today (7 years and 4 months)
    -Selection and integration of CRM for reporting and analysis, insurance policy management and renewals, reporting on revenue and projected revenue
    -Management of Marketing and communication projects including web site elaboration
    CRM Salesforce Wix Finance
  • Descartes & Mauss
    Strategic Operations Manager
    DIGITAL AND IT
    April 2021 - Today (5 years and 4 months)
    -Integration and onboarding of HR tool to be used for contract management, vacation requests, expenses, time-sheets
    -Elaboration of Resource Planning process to have visibility on project resource availability, project profitability
    -Defining Project Management process for tracking project planning, task assignment, project documentation using Microsoft environment.
    -Overview and reporting of Strategic Marketing and Sales Projects
    -Integration of CRM, definition of data model and business rules, onboarding of sales team.
    Project Management Organization consulting CRM Hubspot Eurecia
  • Essilor
    Marketing Procurement Project Manager
    MEDICAL
    February 2018 - Today (8 years and 5 months)
    Paris, France
    -Project management of RFP sourcing and analysis
    -Onboarding of global agencies and integration with local markets
    -Elaboration of new contracts with agencies, negotiation of pricing and contract terms.
    Corporate Communication Google Plus Google Analytics Database management Event management Virtual Assistant

Reviews

5.0

Out of 25 ratings

M

Mylène

EssilorLuxottica Global Marketing/Communication corporate

Reviewed on 12/18/2023

Fleur is almost part of our team, she is super efficient, pleasant and smart. A pleasure to work with her!
F

Floran

Revoltrain SAS

Reviewed on 11/1/2023

Great collaboration with Fleur who was very responsive in her support and who fully respected the agreed brief! I will not hesitate to work with her again 🙂

Recommendations

Alexandra BarrauxAB
FU
Alexandra Barraux and 1 other person have recommended Fleur

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Education

  • Masters in International Business
    Kedge Business School (University of Bordeaux I)
    2002
    MSc International Business (Mastères Commerce International), 2001-2002 Kedge Business School, (ESC - Sup de Co Bordeaux)
  • Master's Degree in Foreign Languages, Literatures and Civilizations (English)
    University of Bordeaux III
    2001
    Maitrise Littérature Civilisation Etrangère Anglais, 1997-2001 Université Michel de Montaigne, Bordeaux III

Certifications

Skill set

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