About Florent
- I align business objectives, user needs, and technical constraints to guide decisions
- I build a framework and roadmaps that bring focus, speed, and impact
- I manage delivery end-to-end, from discovery to scaling
- I accelerate delivery using adapted methods and tools, without sacrificing quality.
- How to increase the attendance of a B2B commercial space through a digital solution facilitating the customer journey before and during their visit?
- How to facilitate the journey of liberal doctors in Ile-de-France and improve the clarity of URPS actions?
- **Defender of Rights**: How to better guide claimants to increase the number of qualified submissions on the website?
- How to improve, using a design thinking approach, the customer experience forSchneider Electricin the context of implementing an automation marketing strategy?
- **Cegid**: How to structure the global digital communication of a multi-BU SaaS publisher and its lead qualification engine?
- **Auchan**: How to facilitate the acculturation and qualification of energy saving premium projects for the general public?
- How to make rich and atomized music information legible to professionals and fans?
- How to develop an international equestrian community around a multi-platform digital platform?
French
Native or bilingual
English
Native or bilingual
Experience
- AudacyFounder - Managing Partner - Head of ProjectsCONSULTING AND AUDITSApril 2003 - Today (23 years and 3 months)Paris, FranceI founded and developed Audacy to become a leading digital agency in Paris. There, I managed numerous projects using innovative methodologies, while ensuring value creation focused on user needs and business objectives. Over the years, I expanded the team and built a strong network of freelancers.100+ clients · 150+ projects delivered · 80+ talents · Client budgets up to €500KSelected client projects:Digital Project Lead: Cegid, Mata Capital, Auchan Énergie, URPS Médecins IDF, Actalians, SeLoger (Académie du Web), MCCI, Taittinger, Charles Jourdan, District Immo, Sushi Gourmet, Paris Arbitration, Institut des Hauts-de-Seine, KidsDentalParisDesign Thinking: MNK Partners, BPI, Défenseur des droits, Bayer, Bristol Myers Squibb, MCCI, Syntec Ingénierie, Schneider Electric, Stef, Kimberly-ClarkFounding Designer: Bow Group (RoadEyes, myKronoz, Deconnect), Horsealot, Delarom, iDistribution, Digibidi, Youfit, Youled, HackbyDigital Marketing Advisor: Groupe Volkswagen, L’Oréal, Charles Heidsieck, Bose, Withings, Délifrance
- URPS médecins libéraux Ile-de-FranceDigital Project LeadHEALTH AND WELLNESSJanuary 2021 - September 2025 (4 years and 8 months)Paris, FranceEnd-to-end management of the digital transformation program, with the restructuring of a fragmented ecosystem into a unified service platform for members.Key Responsibilities
- Conducted a comprehensive audit of digital assets, tools, and governance model
- Coordinated executive stakeholders, operational teams, and health representatives
- Defined the target platform and service architecture aligned with strategic objectives
- Facilitated executive and cross-functional workshops to foster alignment and decision-making
- Structured platform governance and content management roles
- End-to-end ownership of UX/UI deliveries and roadmap execution monitoring
- Talent recruitment, tender management, and delivery supervision (AMOA)
Deliverables- Target service and platform architecture, information architecture redesign, journey maps, and use case prioritization
- Functional specifications for platform construction (user stories)
- Governance and operational model
Impact- +70% UGC content
- -17% operational time spent on digital content management
- Improved accessibility and clarity of services for 20,000+ members
- SEO performance maintained during ecosystem migration
- Syntec IngenierieDesign Thinking Program LeadPUBLIC SECTORSeptember 2024 - October 2024 (1 month)Paris, FranceDesign and facilitation of a multi-stakeholder workshop aimed at improving the competitiveness and clarity of responses to calls for tenders.Key Responsibilities
- Designed and facilitated a workshop with 20 participants divided into 4 working groups
- Mapped friction points in the tender response cycle
- Identified opportunities for process improvement
- Aligned institutional stakeholders around common improvement levers
- Synthesized group insights into an actionable transformation roadmap
Deliverables- Consolidated diagnosis and recommendations
- Detailed scope of solutions by targeted process
Impact- Alignment of institutional actors
- 10 improvement levers identified, 4 of which were prioritized
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Education
- Master in ManagementEMLV2002
- Master in NTIC ManagementIONIS2003