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Fitiavana Hobiniaina HarisoaFH

Fitiavana Hobiniaina Harisoa

Virtual Assistant Content Writer and Web Operations

€125/day
Antsirabe, MG
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Fitiavana Hobiniaina

Do you spend your days dealing with emergencies instead of growing your business?
I am Fitiavana, a virtual assistant, web writer, and customer service specialist. I help entrepreneurs and businesses regain control of their time by taking care of the essential daily tasks that slow them down.
My approach is simple: understand your organization, identify bottlenecks, and then implement a smooth and efficient workflow to allow you to focus on your growth.
My services:
• Virtual Assistance: administrative task management, organization, and priority tracking to optimize your time.
• Web Writing: creation of blog posts and optimized content to inform, engage, and convert.
• Customer Service: message management, customer responses, and request tracking to improve your customer satisfaction.
My strength: thanks to my background in law and educational sciences, I bring rigor, clarity, and analytical skills to every mission. I don't just execute: I optimize, organize, and propose concrete solutions.
Working with me means saving time, reducing mental load, and improving the quality of your customer relations while developing your business.
A single message is enough to get started quickly: together, we will identify your needs and the appropriate solutions.
Hobiniana Fitiavana HARISOA
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Société link
    Virtual Assistant, Web Writer
    SOCIAL NETWORKS
    May 2025 - April 2026 (11 months)
    Antsirabe Afovoany, Madagascar
    email management and response
    answering incoming calls
    content writing
    appointment scheduling
    rewriting and proofreading
    monitoring information
    web research
    content creation
  • soatrans
    Customer Service
    TRANSPORTATION
    December 2024 - April 2026 (1 year and 4 months)
    Antsirabe Afovoany, Madagascar
    responding to emails
    message management
    inbound call management
    ticket checking
    responding to comments
    physical and telephone reception of clients
    appointment taking
    parcel registration
    problem solving
    checking deliveries
    recording all complaints
    client information
    Email Management Customer Service Social Media Virtual Assistant call management

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Education

  • license
    Student Crac
    2021
    gestion et management

Certifications

  • Virtual Assistant
    Online work
    2022
    Genesys 8.5

Skill set

Categories