Firdous Siddiqui

The product aims to support governance by ushering in more effective and transparent inter and intra-government processes. The vision of product is to achieve a simplified, responsive, effective, and transparent working of all government offices. The open architecture on this product makes it a reusable framework and a standard reusable product amenable to replication across the governments, at the central, state and district levels. The product brings together the independent functions and systems under a single framework. Organize and write supporting documents, functional specifications from the business requirements documents. Functioned as the liaison between the technical and functional team members, ensured that requirements were developed accurately. Conducting requirement gap analysis by comparing the current and target system functionalities and understanding the rules and rates for the state in consideration. Plan, coordinate, and manage activities of assigned process to ensure that process target is achieved. Assisting technical team in designing solutions that meet customer requirements and business solutions. Creating and extending business process models (BPM), identifying improvement areas for business efficiency. Implementing and migrating data on site, troubleshoot on going implementation in coordination with the development team.

The project offers storage and services that are highly flexible storage solution that enables rapid deployment of block storage services for new and traditional workloads, on-premises, off-premises and in a combination of both. Designed to help enable cloud environments, based on the proven technology. Plan, coordinate, and manage activities of assigned process to ensure that process target is achieved. Communicating with stakeholders and streamline the expectations. Creating user stories on Jira and streamlining tasks to meet the deadlines. Creating roadmap and plan deliveries quarterly. Mentoring and training and new writers about the product and tools. Coordinating with diverse teams involved in the Software Development Life Cycle (SDLC). Troubleshooting and fixing build log errors for a clean build before the market release. Interaction with Subject Matter Experts, Developers to get the clarifications on the product and requirement. Generate and tracks website traffic reports using Google Analytics and helping in analyzing the inputs required for translation team. Well versed with creating DITA-based content using Oxygen XML author, end-to end content creation, build generation and testing for product information.

The project is a charging network element, which can also be used as standalone. The element manages subscribers and their account information. It provides rating of calls and events and post-processing of charging data records. Also, it controls the life cycle of subscriber accounts and manages real-time charging of any service. Following strict agile methodology, attending stand-ups and stakeholder management. Prepare User Manual, Product Customer documents, Installation Guides, and Troubleshooting Documents. Write easy-to-understand user interface text, Online Help and Developer Guides. Write API documentation. Create and maintain information architecture. Working on DITA platform, analyze existing and potential content, focusing on reuse and single-sourcing opportunities. Peer documents review and work on multiple feature, enhancement, and defects together. Editorial review of technical support or implementation documents and structure them into organization standard. Create and release document libraries during market release. Responsible for end-to-end content creation, build generation, fixing logs errors, and testing for product information. Well versed and experienced with diverse containers, such as Hardware, Configuring, Installing, and Troubleshooting guides.