Freelancer profile translated to English.
Back to original languageAbout Firath
Solving problems with SaaS solutions is what I'm passionate about every day. I provide maintained expertise, a sense of responsibility and decision-making, and a willingness to collaborate to solve your problems!
I rely on 5 fundamentals for this:
➛ Strategic vision focused on listening to end users and operations
➛ Product management at scale (agile), from understanding the problem (Discovery) to Go-to-Market
➛ Alignment of stakeholders & parties involved (governance, influence, alignment)
➛ Strong sense of execution through method excellence (Agile, Agile at scale, V-Cycle) and continuous iteration (MVP, pivot)
➛ Recruitment and Coaching of engaged teams (continuous listening & feedback, co-constructed OKRs)
Looking forward to discussing with you.
English
Native or bilingual
French
Native or bilingual
Tamil
Fluent
Can work on-site
Paris (up to 20km)
Experience
- ACCORVice President - HR Digital Shared ServicesHOSPITALITYSeptember 2023 - Today (2 years and 9 months)Issy-les-Moulineaux, France
- Complete management of the HR Shared Services P&L: €8m in revenue, revenues +40% since taking office, run cost -30% (automation, offshoring, optimization), revenue per client increasing.
- Management of a team of 25 talents, 7 talents in direct report. Coaching approach, support on skills development.
- Complete management of the product cycle for HR Talent business issues: Attraction, Recruitment, Talent Development (Talent Management), Training.
- "Product" approach to HR, focused on needs, agile and continuous iteration, return on investment via KPI measurement.
- Hybrid digital ecosystem: best-of-breed SaaS (Smartrecruiters, Docebo, Peakon, AssessFirst, Oracle, SAP) but also custom applications developed internally, with a real product life cycle.
- ACCORHR Program DirectorHOSPITALITYOctober 2021 - Today (4 years and 8 months)Paris, FranceExecutive Leader whose mission is to solve the operational challenges of the Accor group's 5500 hotels in terms of Human Resources, in a market heavily affected by the talent shortage:- Execution of the asset-light model with management of an HR P&L (+€15m) topline & bottom-line: revenue lever, cost control- Recruitment, Management & Coaching of a team of 15: Product Owners, Dev Squad, Customer Success Manager, Customer Care, Change Management. Onshore / Offshore.- Definition of the product strategy centered on operations (Vision, OKRs, Backlog)- Management of a portfolio of integrated products at scale (SCRUM & SaFe agile method): best of breed & In-House SaaS model with centralized management of employee identity- Collection, qualification and solutions (SaaS, In-house, Evolutive, Processes) to various HR issues: Attraction & Acquisition (CMS, ATS, CRM), Retention & Engagement (Mood Check, Pulse, HCM) and Training (LMS, TMS, LCMS, LXP, LRS)- Managerial, technical & functional stack
- AccorHR Global Product OwnerHOSPITALITYMarch 2021 - Today (5 years and 3 months)Paris, FranceMain missions:- Strategize a P&L approach (Asset-Light model) on the T&C Services to Hotels scope: Recruiting (Taleo, PhenomPeople), Talent Management (HCM), Learning & Development (HCM), Internal HR Portal My Heartist Portal (PaaS Oracle)- Define the strategy of the internal HR portal My Heartist Portal (300k users)- Implementation and maintenance of measurement KPIs at scale (NPS, Product performance, Delivery Rate, etc.)- Stakeholders Management: C-Level, Operations, Middle Management. Maintain clear communication between business needs and the technical framework- Definition of a product roadmap on a "Globally consistent & Locally relevant" cursor in an international context: internal contacts (C-Level, Directors and operations) spread over 8 local hubs and 110 countries- Implementation and execution of Agile SCRUM & SaFe methods- Management of a team of 6 people: 3 POs, 2 CSMs and 1 Change Manager.
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Education
- Master 2 : Management et MarketingIAE Gustave Eiffel2017
Certifications
- PSPO 1SCRUM2020
- Train the trainersIFS Certification2019