Freelancer profile translated to English.
Back to original languageAbout Fina
As an operations management expert, I help businesses structure their growth by aligning their Sales, Marketing, Operations, and Management departments. My role is to transform a strategic vision into fluid and measurable processes.
My expertise lies at the intersection of three pillars:
Operational Management: Workflow structuring, complex project management, and coordination of multidisciplinary teams (technical, creative, commercial).
Marketing & Performance: Data analysis to extract actionable insights and customer journey optimization.
Systems Architecture (CRM/ERP): Audit of your tools and definition of automation needs. I don't code; I design the business logic and manage technical teams to ensure the tool serves your business objectives.
My extensive experience supporting C-level executives allows me to have a 360° view of an organization's challenges, from logistics to customer satisfaction.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- MC2 ConsiliumProject CoordinatorCONSULTING AND AUDITSMay 2017 - October 2022 (5 years and 5 months)Project management and administrative support in a management consulting firm specializing in strategic planning, digital transformation, and operational management of mergers and acquisitions.
- FreelanceVirtual Executive AssistantE-COMMERCEFebruary 2013 - July 2022 (9 years and 5 months)Remote executive assistant for various clients and fields (E-commerce, Publishing, Management Consulting, E-learning, Social Media, Travel & Tourism...).I started with one-off assignments and eventually became the right-hand person for company founders who trusted me to manage their business. My mandates included administrative and accounting tasks, team and calendar management, project tracking, content creation, social media management and newsletter distribution, document management, logistics and inventory management, fundraising, process mapping, customer service, etc...
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Education
- Master of Management, Finance, and MarketingCatholic University of Madagascar2012Master professionnel en Gestion d'entreprises
- Bachelor of Social Sciences, EconomicsCatholic University of Madagascar2010Micro-économie, macro-économie
Certifications
- Development Project ManagementedX2019