Filipa Tavares

I am the Car Fleet Manager at Effia, specializing in the organization, monitoring, and optimization of vehicle fleets.

I support the teams daily to ensure fluid, safe, and efficient mobility 🌟.

⭐ What I do

• Comprehensive vehicle monitoring: maintenance, repairs, technical inspections

• Administrative management: leasing contracts, insurance, claims, penalty notices

• Cost optimization & supplier relations 💶

• Employee support: requests, assignments, best practices

• Reporting and analysis (TCO, consumption, maintenance) 📊

• Sustainable mobility development: electric & hybrid vehicles ⚡

💡 My strengths

Organized, responsive, versatile, and always smiling!

I enjoy finding solutions, streamlining processes, and building trusting relationships with teams.

Experienced Office Manager with strong skills in administrative management, human resources, and operational coordination. Responsible for invoicing, mission tracking, recruitment, leave management, and internal events. Versatile in managing daily office tasks, including phone and in-person reception, mail processing, and supply management.

Proficient in managing commercial procedures and communicating with external providers. Contributed to operational efficiency and company growth through effective management of processes and resources.

As a Client Relations Manager for Leasing - Key Accounts, I acquired solid expertise in customer relationship management and administrative coordination, ensuring quality service by phone and in person. I managed databases, accurately processed contract transfers, and supervised the proper execution of contracts. Involved in recruitment, I used my IT skills to optimize processes, thereby contributing to customer development and satisfaction.