About Fida
Experience
- APRILDigital Project ManagerJune 2021 - December 2021 (6 months)Mission: Reporting to the Customer Experience department for Personal Insurance, Health, and Borrower, I am in charge of managing various digital projects (Insured Area, mobile application, Chatbot, Callbot).• Roadmap monitoring and reprioritization• Business workshops & Writing functional specifications• Backlog prioritization / Delivery monitoring• Business support / Customer feedback• Training for teams (Commercial, Claims, Management, etc.) of the insured area• Functional testing
- Sopra / AirbusBusiness AnalystAVIATION AND AEROSPACEDecember 2022 - December 2023 (1 year and 1 month)
- Klee GroupBusiness AnalystMarch 2020 - March 2021 (1 year)Project: Development of the information system for the General Delegation for Employment and Vocational Training (a branch of the Ministry of Labor)• Functional Specifications / Mockup• Writing test plans & Testing• Project Support: Redesign of the information system for processing operational data of the labor inspectorate.• Testing and validation of data migration between the old and new operational data processing systems for the labor inspectorate (data import and export) to ensure coexistence between the two systems.
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Education
- Master 2 Computer Graphics and ImagingUniversité Claude Bernard Lyon12012Master 2 Informatique Graphique et Image,
- Master's degree in Systems and Multimedia ComputingISIM Sfax.2010Maîtrise en informatique des systèmes et Multimédia,