Fiaro Rafera

Serving Campus Sommeil (an accredited continuing professional development organization), I manage all administrative and operational follow-up for medical training: registration management, billing, and logistical coordination of sessions. As a key contact for participating physicians, I handle daily communications (emails, calls, reports) and ensure rigorous CRM monitoring to guarantee a smooth end-to-end experience.

Prospecting and opportunity generation: Database development - qualification of healthcare stakeholders (FACS, DAC, CPTS) - lead generation - Identification - B2B prospecting - generating appointments - Updating and monitoring CRM to ensure an accurate and up-to-date pipeline: HubSpot.

Client relations and follow-up: meeting participation - coordination and quality minutes writing.

Coordination with internal teams - Commercial support and assistance: Preparation of tailored commercial proposals / quotes - Creating slides on Canva - Monitoring sales cycles, supporting until closing.

Contribution to the development of targeted commercial strategies: by region/department/entity

Independent collaboration with the national consultant on the "Gender and Energy" project supported by the UNDP. Participation in data collection and analysis. Information management. Development of the Gender profile and analysis of interactions in the Energy sector development. Writing reports, technical notes, and minutes. Administrative and communication support. Documentary research on the cross-cutting issues of gender and energy.