Freelancer profile translated to English.
Back to original languageAbout Ferroudja
I support companies in their transformation and change management projects, drawing on proven methodologies such as Prosci and relational techniques from mediation. My approach is personalized and adapted to the specificities of each organization to meet their strategic and operational challenges.
Uniting teams, creating lasting impact, and transferring essential skills are at the heart of my approach. I combine human and organizational expertise to mobilize stakeholders, facilitate transformations, and strengthen collective performance.
My expertise for your transformation projects: an approach combining proven methodologies, relational techniques, and leadership to meet your strategic and operational challenges.
I remain at your disposal,
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- Groupama Gan VieManagement of Change Support Projects & Manager SupportBANKING AND INSURANCESeptember 2022 - December 2024 (2 years and 4 months)Nanterre, FranceSupport for the Collective Directorate
- Analysis of existing processes, identification of impacts related to organizational and technological changes, and development of adapted support strategies. Improvement and securing of business processes
- Optimization of reference documentation: macro-processes, operating procedures
- Planning and facilitation of key meetings: business committees, steering committees, workshops, feedback sessions, training sessions to mobilize stakeholders, unite teams, and ensure change adoption
- Design and implementation of large-scale training campaigns, including monitoring employee skill development and field evaluation through personalized coaching
- Management of collaborative support for business teams and the sales network within the framework of regulatory projects, tool evolutions, and post-production stabilization phases, impacting up to 1,000 employees
Examples of projects led:- Design and management of a training campaign(impact: 500 employees)on contributions managed inCLEVAand theDeclaration Sociale Nominative (DSN)
- Support during the implementation of theAPIDATAsolution for health and provident benefits, with change management support for business teams (delegated management):10 managers for a scope managing over €700 million
- Support for business teams during the stabilization phase of theCLEVAsolution(impact: 500 employees)
- Management of change support for business teams and the entire sales network within the framework of a regulatory evolution project(impact >1000 employees)
- Creation of aDSN departmentto structure change management around DSN-related issues for internal and external stakeholders
- Agences d'assurances (MMA, AXA, Allianz, etc.)Training and Support for ManagersBANKING AND INSURANCEJanuary 2019 - September 2022 (3 years and 8 months)Paris, FranceTraining and support for frontline managers (general agents and agency employees) in developing their managerial and leadership skillsAssignments carried out:
- Design and facilitation of tailor-made training for general agents and employees, aimed atstrengthening their managerial and relational skillsin an evolving context
- Implementation of practical sessions for groups of 8 to 10 employees
- Support for managers to enable them toeffectively embody their role and improve collective performancewithin their teams
Examples of topics:- "Embodying your role as a manager in the team"
- "Managing conflict situations with clients"
- "Remote Management"
- WELLNESS VALUESFounder and Business DevelopmentCONSULTING AND AUDITSApril 2015 - January 2019 (3 years and 8 months)Paris, France• Creation and development of my consulting firm specializing in organization, management, and change management.• Building a comprehensive service offering tailored to the needs of companies in transformation.• Conducting market analyses, implementing operational tools, and developing a network of clients and partners.
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Education
- Civil EngineerEcole Nationale Supérieure des Mines de Nancy2008
- Continuing Education - Entrepreneurship CertificateESSEC Executive Education2016
Certifications
- Organizational Wellness ExpertNational Wellness Institute (US)2018
- Professional MediatorEcole Professionnelle de la Médiation et de la Négociation2021