Freelancer profile translated to English.
Back to original languageAbout Fernando
I help companies automate business processes and implement artificial intelligence solutions with the Microsoft ecosystem.
Over the last few years, I have led digital transformation, intelligent automation, and AI adoption projects in corporate environments, combining business vision and technical expertise to design end-to-end solutions.
I primarily work with Microsoft Copilot, Power Automate, Power Platform, Azure AI, SharePoint, and generative AI technologies to optimize processes, reduce manual tasks, and accelerate decision-making.
Results include up to an 80% reduction in operational times, implementation of AI agents for various business areas, and automation of critical processes in complex organizations.
I can help you to:
• Automate processes with Power Automate.
• Design and implement AI agents and virtual assistants.
• Integrate Copilot into corporate processes.
• Connect applications using APIs and workflows.
• Improve productivity with Microsoft 365.
• Define AI adoption and governance strategies.
My approach is simple: identify high-impact opportunities, implement scalable solutions, and ensure real adoption by teams.
English
Fluent
Spanish
Native or bilingual
Can work on-site
Madrid (up to 50km)
Experience
- GRUPO PRIMDigitalization & AI ManagerFebruary 2025 - Today (1 year and 6 months)▸ Led the design of a process automation platform achieving an 80% reduction in operational times in real production.▸ Resulting in an optimization and efficiency of 303 minutes/week per user.▸ Designed and implemented 4 operational corporate AI agents (Finance, Sales, Marketing, HR) on Azure AI Foundry.▸ Developed a Power BI assistant in natural language, eliminating reliance on the data team for ad-hoc queries.▸ Designed a corporate IT governance platform for coordinating evolutions and technology providers.▸ Trained the entire organization in new ways of working with Microsoft Copilot.
- CORREOS EXPRESSHead of Technology and Customer Integration AreaJanuary 2024 - October 2024 (9 months)▸ Led the expansion of the national network of pick-up/drop-off points from 1,000 to 15,000 locations (+1,400%) in 9 months.▸ Designed the integration architecture and coordinated 6 cross-functional teams to ensure on-time delivery.▸ Implemented a customer service virtual assistant integrated with internal systems, automating inquiries and complaints.▸ Provided training to the Board of Directors on adopting Microsoft Copilot M365, reporting to the General Management of Correos Express S.A.Stack: React• · Java◦ · REST APIs◦ · SQL◦ · Conversational AI◦ · Webservices
- ALMA CORPORATIONHead of Digital Transformation & ITJanuary 2019 - January 2022 (3 years)▸ Directed the digital transformation of the group across 3 simultaneous business verticals.▸ Built the IT architecture and infrastructure for Air Force 7 (private aviation) from scratch.▸ Developed the Marco Aldany ticketing and reservation platform during COVID, ensuring operational continuity for the Beauty vertical.▸ Designed digital solutions for the real estate vertical (Housing), including CRM and web portals.Stack: React• · Java◦ · SQL◦ · REST APIs◦ · Enterprise Architecture◦ · Cloud Infrastructure
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Education
- Business Administration and ManagementComplutense University of Madrid2018Administración y dirección de empresas
- Degree in Business Administration and Management, Marketing and Corporate FinanceHigher Education Center Cardenal Cisneros2018Grado en Administración y Dirección de Empresas, Marketing y finanzas corporativas