Freelancer profile translated to English.

Description

Professional with over 10 years of experience in contract management, supply chain, and international customer service. Specialized in process optimization and profitability improvement using artificial intelligence tools such as Microsoft Copilot and ChatGPT. Certified in Artificial Intelligence (EITCA/AI). With a strong focus on customer success, I have improved customer retention and satisfaction through innovative strategies and personalized solutions. Known for my analytical and strategic skills, leadership abilities, and expertise in managing VIP client relationships. Committed to innovation and the pursuit of efficient solutions that drive growth and customer satisfaction. Committed to continuous improvement, innovation, and the delivery of high-quality services, strictly adhering to ethics, privacy, and compliance policies.

Languages

Spanish
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Iturri
Contract Manager
IMPORT AND EXPORT
August 2023 - Today (2 years and 9 months)
Seville, Spain
Contract manager with experience in comprehensive lifecycle management, from implementation to optimization. Proficient in profitability analysis, compliance control, and incident management. Advanced skills in effective resource administration, delivery tracking, and continuous process improvement. Efficient planning and manufacturing. Capable of strengthening relationships with clients and suppliers through effective communication and strategic solutions. (SAP MM)
AIRBUS Spain
Supply Chain Consultant
AVIATION AND AEROSPACE
August 2022 - August 2023 (1 year and 1 month)
Seville, Spain
Within the Aeronautics, Space, and Defense (ADS) division working for Airbus. Launch and tracking of purchase and repair orders. Management of national and international suppliers. Incident resolution (reception, invoices, export control) and transport management. (SAP SD) Capgemini Engineering
LEROY MERLIN ESPAÑA SL
SERVICE/LOGISTICS/TRANSPORT ADVISOR
LOGISTICS AND SUPPLY CHAIN
July 2020 - August 2021 (1 year and 1 month)
Seville, Spain
Contacting suppliers, carriers, own logistics centers, etc., to obtain information and act on it proactively, as well as to resolve incidents, and carry out the corresponding management and cost imputations. Control of goods, stock, inventory, as well as the management of transport and its carriers. In general, ensuring that the department functions efficiently.