Freelancer profile translated to English.
Back to original languageAbout Fernando
I am a Business Analyst with more than 15 years of international experience helping organisations improve Customer Data, Master Data Management, Data Governance and business processes.
My expertise lies in bridging business and technology by translating business needs into structured, practical and sustainable data solutions. Throughout my career, I have worked with multidisciplinary teams, business stakeholders, Product Owners and IT specialists to define requirements, standardise data, improve data quality and support digital transformation initiatives.
I have contributed to projects involving Customer Master Data, CRM, Quote-to-Cash (Q2C), Data Quality, Metadata Management, Business Glossaries, Data Catalogues and Microsoft Purview. More recently, I have collaborated on Data Governance initiatives focused on metadata standardisation, schema catalogues and business terminology alignment.
My background combines experience in multinational private companies and international public organisations, including the European Commission and United Nations initiatives, always working in multicultural environments where collaboration, communication and stakeholder engagement are essential.
I enjoy analysing complex business challenges, identifying opportunities for process improvement and transforming fragmented information into structured, understandable and valuable business knowledge. My approach is analytical, collaborative and strongly focused on delivering practical solutions that create long-term value for both business and technology teams.
Spanish
Native or bilingual
English
Native or bilingual
Portuguese
Native or bilingual
Catalan
Fluent
German
Basic
French
Basic
Can work on-site
Barcelona (up to 50km)
Experience
- UNITED NATIONS VOLUNTEER – UNV – (UN RCO)Data Structuring and Organization – SDG University Dashboard (Volunteer)PUBLIC SECTORFebruary 2026 - April 2026 (2 months)Mapping UN SDGs, Impact Areas and dimensions to structure universities’ project data for public access.Designed an online data collection framework (Google Forms fact table) gathering stakeholder inputs.Analysed project Terms of Reference and built the data model enabling delivery of a Power BI dashboard.Developed Power BI manual and data pipeline guidelines supporting long-term platform maintenance.Facilitated stakeholder alignment and adoption by positioning the platform as a public access portfolio.
- EUROPEAN COMMISSION – DIRECTORATE-GENERAL FOR INTERNATIONAL PARTNERSHIPSBusiness and Data Analyst – AI Knowledge ManagementPUBLIC SECTORJanuary 2023 - July 2025 (2 years and 6 months)Bruselas, BelgiumPRINCE2 Product Owner, prioritising business requirements and translating them into Atlassian JIRA tickets.External service provider consultant within Unit D4 for an Artificial Intelligence project.Implementation of an internal SaaS search engine for business insights, in collaboration with developers.Mapping and centralisation of multiple fields originating from different templates for automation initiatives.Unit projects monitoring, with qualitative ex-post data harmonisation with Power Query, into the AI platform.Project coordination for solutions, new processes, module releases and structured user feedback capture.Design, analysis and reporting of EU Surveys addressed to target users, supporting proposals.Analysis of processes, platforms and content, fostering internal knowledge sharing across units.Design of site crawling and API schemes for internal and external strategic content ingestion by developersStatistical metadata analysis of search results, focusing on clustering, scoring, relevance and prioritisation.
- Reviewed and redesigned country and region logic, defining a definitive model for core platforms.
- Collaborated with United Nations in Spotlight Initiative (UNFPA), with knowledge management approach.
- Reviewed content structure, metadata centralization and qualitative content extraction from all Emergency Trust Fund for Africa (EUTF) project documents, generating impactful information for decision making.
- Designed and delivered a project search console integrated with SharePoint Online (PnP Search).
- Implemented the mapping between OECD DAC and UN SDGs codes, enabling database governance.
- Prepared the Agile Business Case that enabled the transition from an AI pilot to a sponsored solution.
- Developed a data enrichment reference table with 6,000+ entries to optimise vector search results through synonyms and thematic clustering, adopted as onboarding material for new team members.
- OMNI-Treadmill · Personal entrepreneurial projectEntrepreneurial Product StrategistMECHANICAL ENGINEERINGApril 2022 - December 2022 (8 months)Barcelona, SpainConducted market research to identify competitors and existing products.Collaborated with engineers and subject-matter experts to refine and validate the product concept.Defined the initial product positioning and value proposition during early-stage development.
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Education
- Master’s Degree - City and Urban PlanningUniversitat Oberta de Catalunya2009• Territory administration and government • The economic dimension of urban supply • Land and housing policies • Urban populations and social policies • Public Safety Management • Cultural policies management
- Postgraduate – Territory ManagementUniversitat Oberta de Catalunya2008• City and territory • Territory and infrastructures • Urban planning • Environment and Quality of Life • Public space and urban projects management • Transport and Mobility