Freelancer profile translated to English.
Back to original languageAbout Fella
Freelance – Virtual Assistant | Customer & Administrative Support (100% Remote)
Looking for someone reliable, responsive, and autonomous to take over your time-consuming tasks?
I can assist you remotely in managing your business to help you save time, increase efficiency, and gain peace of mind.
💼 What I can handle for you:
✔️ Customer Support (emails, chat, quick and professional responses)
✔️ Administrative Management and Task Organization
✔️ Data Entry and Processing
✔️ File Tracking and Information Updates
✔️ Versatile Assistance for Entrepreneurs and Businesses
🎯 What you gain by working with me:
✔️ A serious and responsive contact person
✔️ Rigorous organization without stress for you
✔️ Clean, structured work delivered on time
✔️ True flexibility adapted to your needs
Available for remote work anywhere in Europe (Malta, France, international)
I work entirely remotely with simple, fluid, and effective communication.
🤝 My goal:
To simplify your life by taking charge of your daily tasks, so you can focus on what truly matters: growing your business.
French
Native or bilingual
English
Conversational
German
Basic
Arabic
Fluent
Remote only
Primarily works remotely
Experience
- EmpruntisMORTGAGE AND MORTGAGE INSURANCE BROKERBANKING AND INSURANCENovember 2021 - September 2025 (3 years and 10 months)Real estate loan and mortgage insurance broker, file tracking, file analysis, and client support until the completion of their purchase project or mortgage insurance change. Communication with various stakeholders (banks, notaries, architects, construction companies...)
- MGENCommercial Development and Services AdvisorBANKING AND INSURANCEJanuary 2021 - November 2021 (10 months)• Handling and supporting members in their procedures• Conducting interviews (in-person, phone, remote)• Needs analysis and orientation towards appropriate solutions• Administrative file management and tracking• Appointment scheduling and request flow management
- SOCOLAND SEGHIRI & CIEBusiness ManagerRAW MATERIALS INDUSTRYJanuary 2018 - January 2020 (2 years)• Organization and coordination of a team of 10 people• Management of schedules and daily priorities• Administrative follow-up, payroll, and HR management• Recruitment and training of employees• Activity monitoring and unforeseen event management• Internal communication and maintaining a positive work environment
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Education
- University Diploma in Business and Administration Management - Option Accounting and Corporate FinanceIUT ANGERS2013
- Professional Bachelor's Degree in Banking, Finance, and InsuranceIUT Du mans2015