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Felix ZeißFZ

Felix Zeiß

Freelancer for Process & Workflow Automation

€500/day
Mainz, DE
0-2 years

Average response time: 1 hour

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About Felix

I help small and medium-sized businesses reliably automate manual and recurring processes – e.g., email workflows, internal procedures, or cross-system data flows.

My focus is on clearly defined automation projects where processes are first analyzed thoroughly and then implemented as structured, maintainable workflows. I primarily work with Python, API integrations, and structured data processing.

Through my work in IT service desk, I am familiar with real business processes, typical sources of error, and system dependencies from practice. This perspective helps me develop automations close to existing workflows and avoid unnecessary complexity.

Typical projects include the automation of email and ticket processes, the integration of existing systems via APIs, and the preparation and further processing of structured data. The goal is to reduce manual work, stabilize workflows, and make processes traceable.

I am particularly suitable for manageable automation projects, pilot projects, or clearly defined sub-tasks where reliability, transparency, and clean documentation are paramount.
  • German

    Native or bilingual

  • English

    Fluent

  • French

    Basic

Can work on-site
Mainz (up to 50km)

Experience

  • Privat
    Automated Email Processing (Inbox Copilot)
    December 2025 - February 2026 (2 months)
    Development of an automated workflow for the structured processing of incoming emails. The goal was to efficiently classify, prioritize, and route recurring requests based on rules, thereby reducing manual processing steps.

    The process was designed modularly and clearly divided into individual processing steps (Input → Analysis → Decision → Forwarding). Special emphasis was placed on traceable decision logic, extensibility, and stable workflows.

    The Inbox Copilot serves as a practical example of automating recurring business processes and demonstrates how structured data processing and clearly defined workflows can reliably replace manual tasks.

    This project was independently implemented in parallel with my master's studies and my work in the IT service desk.
    API Integration Structured Data Processing React.js OpenAI API Email Automation
  • Privat
    End-to-End Python Automation: YouTube Analysis with OpenAI
    November 2025 - January 2026 (2 months)
    I developed an end-to-end automation in Python that retrieves YouTube data via the API, incrementally synchronizes videos using a cache, and processes relevant content controllably via CLI filters (--since-date, --max-videos, --new-only).

    Based on the metadata, the pipeline creates structured German summaries using OpenAI and saves them as a usable output artifact (Summaries.json).

    Technically, the focus is on clean architecture, robust error handling with clear exit codes, and testable core logic (date filtering, formatting). The project demonstrates my ability to reliably combine API integrations, data processing, and AI-driven process steps into a maintainable automation workflow.
    Python Prompt Engineering (Structured, Consistent LLM Output) Data Modeling with JSON (Cache + Result Artifacts) Process Automation API Integration
  • S-Markt und Mehrwert GmbH,
    IT SUPPORT & ADMINISTRATION STUDENT JOB
    BANKING AND INSURANCE
    March 2025 - Today (1 year and 3 months)
    Halle (Saale), Germany
    Participation in the operation of a heterogeneous IT system landscape with a focus on analyzing recurring disruptions and processes.

    Structured processing of incidents and service requests, including systematic error analysis, documentation, and handover to downstream units.

    Close collaboration with business departments and technical support at the interfaces between users, systems, and IT services.

    Identification of automation potential in recurring workflows (e.g., standardized requests, email-based processes, ticket workflows).

    Proficient use of ticketing and documentation systems (e.g., Jira, Confluence) and structured preparation of technical information.

    This role has sustainably shaped my understanding of stable processes, clean handovers, and realistic automation solutions.
    Data Integration Process Automation System Integration Systematic Problem Analysis Structured Documentation

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Education

  • B.Sc. Computer Science (Double Major)
    University of Osnabrück
    2024
    2-FACH B.SC INFORMATIK

Skill set

Categories

  • Other