FRFreelancer profile translated to English.
Back to original languageAbout Felix
I am a computer technician with proven experience providing technical support solutions to individual users, small businesses, and offices. I am proficient in hardware and software maintenance tools, local networks, basic security, installations, and remote support.
🔹 More than 3 years providing effective technical assistance
🔹 Expert in diagnostics, repairs, and configurations
🔹 Organized, documented, and customer-focused work
🔹 Available for hourly work, projects, or monthly support
My commitment is to offer you fast, secure, and reliable attention. I am here to help you keep your equipment and systems in optimal condition!
Spanish
Native or bilingual
English
Basic
Remote only
Primarily works remotely
Experience
- Almacenes Siman S,A.IT SUPPORT Technical SupportINTERNET OF THINGS (IOT)March 2022 - Today (4 years and 3 months)Ciudad de Guatemala, GuatemalaResponsible for providing support to users via on-site and remote assistance, performing maintenance on computer equipment, responsible for installing and maintaining the company's systems, installing and managing access control mechanisms, and assessing the measures taken to ensure that each user only accesses the resources they have assigned to prevent unauthorized entry.
- dor PersoproSYSTEMS OPERATORLOGISTICS AND SUPPLY CHAINDecember 2018 - March 2022 (3 years and 3 months)Ciudad de Guatemala, GuatemalaCoordination of workflow with the assignment of invoices and distributions, obtaining information on the assignment and release of the product, keeping documentation up to date, collaborating with quality control, the warehouse, and other departments.
- Almacenes siman S,A.SYSTEMS OPERATOR Systems AssistantLOGISTICS AND SUPPLY CHAINSeptember 2018 - December 2019 (1 year and 3 months)Ciudad de Guatemala, GuatemalaResponsible for maintaining equipment, troubleshooting problems, and providing support to users via remote and on-site assistance.
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Education
- INFORMATICS |Incomplete University Guatemala / Mariano Gálvez University ofINFORMÁTICA |
- CCNA: INTRODUCTION TO NETWORKS (ITN)FUNDAMENTOS DE LINUX2024CCNA: INTRODUCTION TO NETWORKS (ITN)
Skill set
Categories
- Other