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Felix E.FE

Felix E.

Product & Ops AI | AI Agents | Automation

€600/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Felix

My job: build systems that absorb the repetitive so that human teams can focus on what truly requires judgment.

Six years of seeing the same pattern in very different contexts, from CAC40 companies to Berlin startups and global sustainable finance players: at some point, volume exceeds human capacity. This is where systems are needed, not more hands.

Today, I build these systems full-time, augmented by AI: AI agents, n8n workflows, internal knowledge systems.

What I bring through my missions:

• Audit of internal workflows (CS, Support, Ops, PM) and AI agent roadmap prioritized by operational impact
• Design and build of AI agents (n8n, Make, Anthropic / OpenAI APIs) that augment teams on ticketing, customer qualification, reporting, and orchestration of repetitive tasks
• Implementation of internal knowledge bases (context engineering, structured retrieval, reusable skills) for Product and Support teams
• Client piloting (legacy CSM Asset Impact): onboarding, adoption, transformation of user feedback into product improvements

Stack:

Claude Code · n8n · Make · Anthropic / OpenAI APIs · Python (scripts and orchestration) · Supabase · TypeScript / React · BI (Power BI, Looker)

Side project : simulateur-immo.fr

Real estate investment simulator built solo, with an AI orchestration layer in the process (Claude Code, custom skills, structured prompts) for development, SEO, and documentation.

Format:

remote preferred · on-site Paris occasional · available immediately.
  • French

    Native or bilingual

  • English

    Native or bilingual

  • German

    Conversational

Can work on-site
Paris (up to 10km), Lille (up to 10km)

Experience

  • simulateur-immo.fr
    Founder | Solo Builder (with AI)
    SOFTWARE PUBLISHING
    April 2026 - Today (2 months)
    Paris, France

    Solo product build · AI-augmented delivery

    Web application for real estate investment simulation built solo, with an AI orchestration layer integrated into the development process.

    • End-to-end design and development: UX, UI, design, hub-and-spoke architecture (central simulator + tax, market, bank file modules), PDF export, multi-page SEO.
    • Implementation of an AI orchestration layer (Claude Code, custom skills, structured prompts) to automate parts of development, SEO, and documentation.
    • Integration of several public data sources to enrich simulations.

    Stack:
    React · TypeScript · Supabase · Edge Functions · Claude Code · Python ·
    AI Automation AI Agent Claude Code AI Workflows
  • HexaDone
    Product Manager | Ops & Customer Success
    PUBLIC SECTOR
    October 2025 - January 2026 (3 months)
    Paris, France

    Freelance PM/Ops · Public-sector SaaS · Productization

    Freelance mission for deployment and product management for public sector clients (local authorities, regions, energy syndicates).

    • Main interface between field users, product teams, and technical stakeholders across 4 active accounts.
    • Transformation of user feedback into concrete product priorities and delivery process improvements.
    • Contribution to productization: separation of the core product (80%) and specific client configuration (20%).

    Stack:Product Management · Workflow design · Customer Success
    Product Management Project Management Customer Success Management Data Product Management
  • GRESB
    Client Engagement | Climate Data
    ENVIRONMENTAL
    April 2023 - April 2025 (2 years)
    Berlin, Germany

    First CSM · Climate-finance Data Provider · Knowledge systems builder

    Account Management for 30+ European financial institutions (Top 10 global banks, central banks, international NGOs).

    • Management of the complete client cycle (onboarding, support, data delivery): +€1M ARR contributed, 90%+ retention over 2 fiscal years.

    • Design and deployment of an internal knowledge base (research wiki) centralizing client investigations: -30% repetitive workload for product teams.

    • Implementation of a structured client feedback → product pipeline: each feedback becomes a tagged ticket, prioritized according to predefined criteria (criticality, client, type of request).

    • Direct bridge with the Product team: translation of user feedback into features for the product roadmap.

    Skills:
    Customer Success Management · Knowledge systems · Workflow automation · ESG / Sustainable Finance
    ESG Customer Success Management Sustainability Strategy Zapier Workflow Automation

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Education

  • Master in Financial Management
    Toulouse Business School (TBS Education)
    2019
    Expertise acquise au croisement de la finance et de l’analyse de données, avec une forte dimension internationale. Le programme combinait théorie, projets pratiques et études de cas réels. Principaux domaines d’étude : • Reporting financier & modélisation – Analyse avancée des états financiers, prévisions et valorisation d’entreprise. • Contrôle de gestion & pilotage – Intégration des enjeux de durabilité dans les systèmes comptables et les tableaux de bord de performance. • Gestion des risques et de la performance – Mesure et pilotage des risques financiers, opérationnels et liés à la durabilité. Résultats clés : • Collaboration sur des projets de groupe simulant des cas d’investissement et des scénarios de risque. • Renforcement de la capacité à relier finance et données dans des contextes business stratégiques.
  • Data Analytics bootcamp
    Le Wagon
    2025
    9 semaines intensives à plein temps, immersion totale dans l’analyse de données, du traitement brut à la visualisation. • Extraction & transformation : manipulation de données variées avec Python (pandas), écriture de requêtes SQL, nettoyage et structuration d’ensembles de données “réels”. • Visualisation & dashboards : création de reportings interactifs avec Power BI, Looker Studio et Google Data Studio pour suivre des KPIs métiers, comparer performances, repérer les tendances. • Automatisation & tracking : automatisation de workflows simples avec Zapier, et mise en œuvre de tracking avancé d’événements via Google Tag Manager pour capturer les comportements utilisateurs. • Projet SwimWell: Analyse de données Open-Source pour étudier l'impact de la Natation sur la santé physique et mental des participants. Et surtout : apprendre à poser les bonnes questions, traduire les besoins métiers en indicateurs mesurables, et présenter les résultats de manière claire pour informer des décisions.

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