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Felix BehrendtFB

Felix Behrendt

IT System Integration & Support/ITSM

€650/day
Pfronten, DE
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Felix

- Introduction of ticketing system & support organization (TOPdesk)
- Creation & introduction of change system including process creation e.g. employee onboarding, IT hardware ordering processes, authorization requests (TOPdesk)
- Introduction of GDPR compliant password management software in the company
- Introduction of control software for USB access
- Introduction of password policy software
- Development and support of backup concept & long-term archiving of radiological & medical data
- Company-wide conversion from Windows 10 to Windows 11
- Integration of medical devices (e.g. sonography, X-ray, MRI) into the PACS system
  • German

    Native or bilingual

  • Indonesian

    Basic

Can work on-site
Pfronten (up to 50km)

Experience

  • Zahnarzt Praxis
    Dental - Sidexis Relocation
    HEALTH AND WELLNESS
    November 2025 - February 2026 (3 months)
    - Workstation swap diagnostic workstation + X-ray
    - Workstation swap examination room + Installation Sidexis4, VistaSoft & DBSWIN
    Dental
  • St. Vinzenz Klinik Pfronten im Allgäu GmbH
    IT System Administrator
    MEDICAL
    August 2019 - Today (6 years and 10 months)
    Pfronten, Germany
    • Introduction of ticketing system & support organization
    • Creation & introduction of change system including process creation e.g. employee onboarding, IT hardware ordering processes, authorization requests
    • Introduction of GDPR compliant password management software in the company
    • Introduction of control software for USB access
    • Introduction of password policy software
    • Development and support of backup concept & long-term archiving of radiological & medical data
    • Company-wide conversion from Windows 10 to Windows 11
    • Integration of medical devices into the PACS system
    • Installation & implementation of Docosnap with basic documentation & emergency management
    Change Management Process Development Ticketing Systems Administrative Support Backup

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Education

  • Social Worker & Nursing Assistant
    Vocational School
    2018
  • Specialist in System Integration
    St. Vinzenz Clinic Pfronten in the Allgäu GmbH
    2021
    Staatlich anerkannte Fachinformatiker für Systemintegration

Skill set

Categories