Felipe C.

I played a crucial role in Data Analytics, where I worked with the analysis of operational risk databases. My responsibilities included developing strategic extracts for comprehensive analyses across various areas of the company. Additionally, I specialized in automating activities, implementing solutions that not only optimized processes but also provided operational efficiency and cost reduction. I was responsible for generating reports and presentations for senior management both locally and internationally, providing valuable insights to support strategic decisions. By monitoring and ensuring the quality of KPIs, I contributed to the continuous improvement of processes and the maximization of organizational performance. My experience is highlighted by my ability to translate complex data into actionable information, effectively driving the company's operational success.

I actively participated in important processes from start to finish, playing a key role in the continuous development of these activities. Additionally, I worked in serving internal clients, ensuring excellent customer service. My contribution was valuable in supporting analysis of existing processes with a lean six sigma approach, aiming to simplify, digitize, and automate activities. When creating future processes, I took into consideration the needs of the end consumer, further enhancing the customer experience. To support the development of future processes, I conducted comparative sectoral analyses, seeking references in best practices within and outside the banking sector. This approach allowed for the development of innovative and competitive solutions. My ability to create control panels for presentations provided clear and effective communication, allowing for impactful and easily understandable transmission of results and proposals. This experience was enriching and challenging, deepening my knowledge of process improvement strategies and strengthening my ability to identify opportunities for innovation and efficiency.

I worked in health, safety, and environmental activities. Including preparing safety announcements and updating EHS & Facilities boards. I updated performance indicators, providing valuable information for improvements. I also organized trainings and meetings, ensuring safe and sustainable practices. I contributed to the communication and monitoring of suppliers and recyclers, assisting in efficient management. I participated in the SIPATMA safety program and waste management, including a waste reduction project. I controlled IDEA system documents and ICS program, keeping organized and updated records. I provided administrative support to ensure compliance with regulatory and environmental standards. I participated in supplier registration and ensured the integrity of information in the SAP system.