Freelancer profile translated to English.

Description

Design Director, specializing in User Experience (UX) and digital Branding. Currently, I am responsible for overseeing the user experience design of a series of mobile and desktop applications, as well as leading Design Thinking workshops for other products and solutions.

Additionally, I lead the consulting area, responsible for managing our consulting operations based on internally developed Design Thinking methods.

When Outback Steakhouse, an American restaurant chain with over 150 units in Brazil, hired us to redesign their entire Digital Customer Experience, I led a multidisciplinary team of UX designers, data analysts, and architects to discover the most efficient and satisfying experience for their customers. This resulted in a 29% increase in revenue, both digital and physical.

Industry field of expertise

Languages

Spanish
Native or bilingual
English
Native or bilingual
German
Basic
Portuguese
Native or bilingual
Italian
Basic

Workplace preferences

Remote only

Primarily works remotely

4All
CHIEF EXPERIENCE OFFICER
TECH
January 2019 - Today (7 years and 5 months)
I manage the implementation of a Human-centered Corporate Culture for our clients, conducting, alongside with other UX Designers, methods for creating and improving experience for digital products. For the past 2 years I have been responsible for our operation in Madrid, Spain, as lead designer for projects with CaixaBank, Atlético de Madrid and Espanyol de Barcelona.
UX/UI Design Design Thinking Product Design User Experience Design User Interface Design
BRAVA DIGITAL
FOUNDER / CREATIVE DIRECTOR
DIGITAL AND IT
January 2014 - January 2019 (5 years)
Founded this really beautiful, innovative and young Experience Design company, creating brand strategies and interfaces, usually - but not only - on the internet.
Linx Commerce
MARKETING & EXPERIENCE CONSULTANT
E-COMMERCE
January 2015 - January 2016 (1 year)
As an external consultant, I led the marketing department to support the sales team by applying inbound marketing strategies and design thinking solutions.