Freelancer profile translated to English.
Back to original languageAbout Florent
đ I help companies gain efficiency by implementing the right tools and automating their Sales, Marketing, and CSM processes.
My role is to design and deploy tailor-made CRM environments, adapted to your teams, your processes, and your business objectives.
đ§ My Services :
- Design & deployment of custom and fully automated CRM, integrated with your tools
- Complex process automation
- Team training on tools and processes - Trainer at Datagma "Creating AI agents with Dust + Make)
- B2B 3.0 multichannel prospecting
âïž What I set up for you from the start
- A robust, scalable CRM perfectly aligned with your processes
- Integrated, enriched, scored, and automatically assigned leads to the right sales reps
- Automated workflows and key integrations
- Clear training and documentation (playbook of your processes) to maximize team adoption from onboarding
- Recommendations and implementation of high-impact Sales & Marketing solutions to activate new lead generation levers.
đ My Goal
1. Design a perfectly configured CRM to adapt to your processes, maximize adoption, and improve your teams' efficiency.
2. Implement the best tools and methods to automate your growth, save dozens of hours per week, and triple your sales team's effectiveness.
đšâđ» About
- 7 years of experience (3 years in a startup Sales Ops / SDR & BDR Team Manager + 4 years as a freelancer)
- Around twenty projects completed in B2B & B2C for companies from 3 to 100+ employees
- Founder of a CRM & Automation agency and an AI Agents & Automations marketplace dedicated to sales and marketing
đ Get in touch with me to discover how I can help you save hundreds of work hours through your no-code CRM and AI.
English
Fluent
French
Native or bilingual
Spanish
Conversational
Can work on-site
Issy-les-Moulineaux (up to 10km)
Experience
- TessanHubspot Optimization and Process AutomationMEDICALOctober 2025 - November 2025 (1 month)Paris, FranceFor Tessan, a HealthTech startup offering augmented teleconsultation solutions via connected medical booths and cabins.Sales/Marketing Ops:
- Automation of tasks and processes via Hubspot or Make
- Deployment of Dust and Hubspot agents to automatically update Hubspot company and contact databases. +3 hours per week.
CSM Ops:- Automation of the client Onboarding process via Hubspot or Make
- Deployment of agents to automate client ticket management and facilitate the work of CSMs.
Response time divided by 3 (from one day to a few hours) and time spent managing client tickets divided by 2. - Alegria Academy | alegria.groupPipedrive Optimization - Contact Segmentation and EnrichmentCONSULTING AND AUDITSJune 2025 - September 2025 (3 months)Paris, FranceFor Alegria Academy (alegria.group), a school of digital and innovation training in Low Code, No Code, and AI tools:
- CRM Audit: properties, data completion rates, and automations
- Identification and correction of automations causing errors
- Deduplication of contacts and organizations
- Segmentation and enrichment of contacts and companies before re-targeting marketing campaigns
- Creation of automated workflows for tracking job and company changes on LinkedIn
- Implementation of real-time contact enrichment and update solutions.
- Creation of a simple fit lead scoring and definition of automated follow-up activities to improve the follow-up of important leads.
- Implementation of Plezi and integration of engagement lead scoring into Pipedrive
- WeAreBold (1er Cabinet d'avocat en M&A)
On Malt
Pipedrive Optimization - Contact Segmentation and EnrichmentCONSULTING AND AUDITSFebruary 2025 - October 2025 (8 months)Paris, FranceFor BOLD (wearebold.co), a law firm specializing in mergers and acquisitions.Mission carried out via Hendi.io (email marketing agency).- CRM Audit: marketing segmentation properties, data, automations
- Definition of automated workflows to keep the contact database of companies updated according to their real/current lifecycle phase.
- Retroactive requalification of contacts and companies and segmentation of contacts before launching marketing campaigns.
- Implementation of contact and company tracking tools and workflows
- Definition of new Inbound-led and pure Outbound prospecting strategies.
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Education
- Master 2 - Digital Strategy and InnovationEcole de Management de Normandie - Paris2018
- Master 1 - Digital ManagementEcole de Management de Normandie - Oxford2017
Certifications
- Automation to AI Agentshttps://academy.make.com/2025
- Basics to Advanced courseshttps://academy.make.com/2024