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Fazia BenmeradFB

Fazia Benmerad

Freelance Sales Administration & Back-Office Consultant

€350/day
Boulogne-Billancourt, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Fazia

With 18 years of experience in sales administration in demanding environments (energy, media, logistics, multi-entity), I support SMEs and mid-sized companies that need to structure, secure, and manage their administrative and financial back-office. My core business: taking charge of organizations where Sales Admin processes need to be built or optimized, bringing rigor, fluidity, and financial clarity without burdening the structure. My areas of intervention:
— B2B/B2C Customer Invoicing: issuance, control, validation
— Amicable and litigation debt collection: reminders, disputes, reduction of outstanding payments
— Revenue assurance: flow control, detection of invoicing anomalies
— KPI management: DSO, collection rate, management reporting
— Pre-accounting: bank reconciliations, dashboards, forecasts
— Implementation of Order-to-Cash processes
— Sales Admin team management
Last mission: Group Sales Admin Manager within the CFO's department of the Constellation Group (November 2022 – February 2026), where I managed multi-entity invoicing and debt collection, structured processes, and implemented performance indicators.
Immediately available in the Île-de-France region, for in-person or remote work.
  • French

    Native or bilingual

Can work on-site
Boulogne-Billancourt (up to 50km)

Experience

  • Groupe Constellation
    Group Sales Administration Manager
    DIGITAL AND IT
    November 2022 - February 2026 (3 years and 3 months)
    Saint-Cloud, France
    – Management of a multi-entity Sales Admin team: organization, training, recruitment, and annual evaluations
    – Management of customer invoicing (B2B/B2C): control, validation, and issuance of invoices within contractual deadlines
    – Supervision of amicable and litigation debt collection: customer reminders, dispute management, payment tracking, and reduction of bad debts
    – Revenue assurance: control of financial flow consistency, detection of invoicing anomalies and revenue losses
    – Analysis and management of operational indicators (DSO, collection rate, invoicing variances) and financial reporting to management
    – Tracking of customer payments, account reconciliation, and bank reconciliations
    – Budget development and monitoring, sales forecasting, and control of customer commercial strategy
    – Facilitation of commercial & Sales Admin meetings, coordination with Finance, Sales, and Management teams
    – Implementation and improvement of Order-to-Cash processes, control tools, and dashboards
    Debt Collection Invoicing Reporting Sales Administration Cash Management
  • EDF Solution Solaire (Energie)
    Sales Administration Manager
    ENERGY AND UTILITIES
    June 2019 - July 2022 (3 years and 1 month)
    Massy, France
    - Management of sales administration for the B2C segment in the renewable energy sector.
    - Validation of the completeness of commercial files
    - Tracking of customer invoicing, debt collection
    - Management and supervision of a team of Sales Admin officers (recruitment and job/process training),
    - Optimization of procedures and weekly & monthly reporting to the sales department.
    Invoicing Sales Administration Team Management Financial Reporting Debt Collection
  • Premium SCM
    Sales Administration Manager & Director
    PRESS AND MEDIA
    January 2006 - January 2019 (13 years)
    Boulogne-Billancourt, France
    - Guarantee & implementation of processes
    - Budget development, optimization & monitoring
    - Sales forecasting
    - Control & validation of customer commercial strategy
    - Analysis & management of operational indicators
    - Complex problem solving
    - Commercial negotiation
    - Control & establishment of invoices
    - Tracking of unbilled revenue
    - Financial reporting
    - Tracking of customer payments
    - Management of the sales & Sales Admin team (schedule management, skills development, training, recruitment, performance reviews)
    - Monitoring & implementation of control measures
    - Management & monitoring of deliveries
    Commercial Negotiation Invoicing Process Optimization Sales Administration Reporting

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Education

  • BTS SME Management Vocational Baccalaureate in Accounting
    BTS Gestion PME PMI BAC Pro Comptabilité

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