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Fayssal FridharFF

Average response time: 1 hour

Freelancer profile translated to English.
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About Fayssal

I am an independent Business Manager (Master 2 International SME and ETI Management).

What I can do for you:

- Commercial Development: Prospect list creation, contact initiation, and qualified appointment setting.
- Customer Relationship Management (CSM): New client onboarding, support management, and satisfaction follow-up.
- HR & Admin Support: CV screening, telephone pre-qualification, and routine administrative management.

Feel free to contact me!
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Cellance
    Business Developer
    CONSULTING AND AUDITS
    April 2024 - July 2024 (3 months)
    Lyon, France
    Sales prospecting: 406 prospects contacted
    Sales strategy development
    Prospect database monitoring and updating
    Contact rate: 46.19%
    Conversion rate: 38.46%
    Customer support: Resolution of software-related issues
    Sales prospecting Business development B2B Commercial development B2B commercial development Telephone prospecting
  • Carrefour Francheville
    Cashier
    RETAIL (LARGE RETAILERS)
    January 2023 - June 2023 (5 months)
    Lyon, France
    Cash register management
    Product registration and checkout
    Customer reception
    Store management: Shelf arrangement
    Active listening, time management, communication
    customer relations Cash register management Communication rigor Time management
  • LVL Médical
    Planning Assistant
    HEALTH AND WELLNESS
    April 2023 - June 2023 (2 months)
    Lyon, France
    Route planning using software
    Management of projected routes
    Data entry and updating for technicians, patients, and interventions.
    Planning Database management Logistics coordination Customer relationship management

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Education

  • BUT GEA (Business and Administrative Management)
    Université Claude Bernard Lyon 1
    2024
    Acquisition d'un socle solide en gestion d'entreprise, finance et droit des affaires. Cette formation me permet de comprendre rapidement les enjeux économiques et structurels de mes clients (TPE/PME) et d'assurer une gestion rigoureuse de mon activité.
  • Baccalaureate STMG (Science and Technology Management and Business)
    Lycée Ampère Bourse
    2021
    Baccalauréat STMG (Sciences et Technologies du Managementetde la Gestion)

Skill set

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