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Fatoumata DiabyFD

Fatoumata Diaby

Health Virtual Assistant | Third-Party Payment & CPAM

€200/day
Bordeaux, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Fatoumata

Healthcare professionals, freelancers, and medical practices: is administrative management taking up too much of your time, to the detriment of your patients?

As a virtual assistant specializing in the healthcare sector, I remotely support medical and paramedical professionals in managing their daily administrative tasks, allowing them to focus fully on their practice.

With several years of experience in various medical and hospital structures, I specialize in:
• Administrative management and patient file follow-up
• Agenda and appointment management (Doctolib, Maiia, Hôpital Manager, Ophtix etc..)
• Email processing and daily administrative follow-up
• Third-party payment tracking, reminders, and payments
• Analysis and processing of CPAM and mutual insurance rejections via Amelipro
• Administrative follow-up of treatment sheets and NOEMIE returns

Rigorous, organized, and autonomous, I place great importance on confidentiality, meeting deadlines, and the quality of administrative follow-up.

My goal: to relieve you of the administrative burden and provide you with reliable, structured, and stress-free organization.

Available for one-off assignments, a few hours per week, or regular collaborations.
  • French

    Native or bilingual

  • English

    Basic

Remote only
Primarily works remotely

Experience

  • CABINET DR CHAABANE
    Medical Secretary
    October 2025 - November 2025 (1 month)
    Ambarès-et-Lagrave, France
    Administrative and medical management within a medical practice with a primary mission focused on processing CPAM rejections and payment tracking.

    Analysis of billing anomalies and third-party payment rejections, verification of files via Amelipro, identification of administrative errors, and correction of treatment sheets to ensure payment follow-up.

    Daily administrative management of the practice: physical and telephone reception, appointment management, patient file follow-up, and processing of routine administrative tasks.

    Work requiring rigor, autonomy, analytical skills, and the ability to solve complex administrative problems.
    CPAM rejection management Medical billing Administrative management Amelipro doctolib
  • CENTRE D'ACCUEIL D'INFORMATION ET D'ORIENTATION
    Social Services Secretary
    January 2024 - August 2024 (7 months)
    Bordeaux, France
    Administrative management and file follow-up within a reception, information, and guidance center.

    Physical and telephone reception, handling incoming and outgoing calls, managing email, and administrative follow-up of social files.

    Management and follow-up of RSA and ASE files, particularly related to accommodation requests and monitoring, including updating administrative information, processing documents, and following procedures.

    Data entry, filing, archiving, and updating administrative documents in compliance with procedures and deadlines.

    Work requiring organization, rigor, confidentiality, prioritization, and adaptability in an administrative and social environment.
    Social file follow-up Discretion and confidentiality Administrative management and organization
  • CENTRE HOSPITALIER CHARLES PERRENS - 3314 et CONSULTATION 5 ENDEUILLÉS PAR SUICIDE
    Medical Administrative Assistant
    May 2023 - September 2023 (4 months)
    Bordeaux, France
    Administrative management within a day hospital, including administrative file follow-up, document processing, data entry, filing, and archiving.

    Organization and management of staff and adolescent schedules, daily administrative coordination, and follow-up of departmental administrative tasks.

    Processing of administrative requests, document verification, and contribution to the smooth functioning of the facility in an environment requiring rigor, organization, and prioritization.
    Administrative coordination Organization and prioritization Patient file management

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Education

  • Professional title of medical secretary
    Cadis formation
    2018
    Titre professionnel de secrétaire médicale
  • Baccalaureate: Health and Social Technical Sciences
    Lycée Jean Paul Sartre
    2011
    Baccalauréat : Sciences Techniques Sanitaires et Sociales

Categories

  • Other