Fatima Zahra Kaoukabi

On assignment atCaisse des Dépôts at Banque des Territoiresas aBusiness Analyst

- Gathering, analysis, and formalization of business needs with operational and IT teams

- Writing, prioritization, and monitoring of User Stories in an Agile environment

- Major participation in the redesign of the loan application processing for social housing

- Facilitating Agile rituals (Daily Meetings, functional workshops, business follow-up meetings)

- Coordination between business and IT teams to ensure the smooth delivery of projects

- Monitoring of production anomalies and incidents: qualification, prioritization, impact analysis, and coordination of corrections

- Organization and facilitation of follow-up meetings related to production incidents

- Performing functional acceptance testing and non-regression testing

- Participation in production deployments (MEP) and user support

- Contribution to continuous improvement and test automation via Squash TM

- Tracking the progress of topics, managing dependencies, and escalating alerts

- Involvement in a scope of over seven digital portals

Responsible for Digital Transformation and Communication projects within the Legal Department

- Contribution to the definition and implementation of solutions to support the digital and organizational transformation of the Legal Department, Ethics, and Business Integrity

- Participation in the creation and deployment of the Lebi & GS Academy, an internal academy dedicated to the centralization and digitalization of legal training, via the HowNow platform, with content structuring and update monitoring

- Design, administration, and updating of SharePoint sites dedicated to various projects (academy, internal initiatives, communication), including structuring spaces and managing access rights

- Management and facilitation of internal communication tools for the Department: creation of newsletters, publications on collaborative intranets (social network type) and dissemination of key information

- Organization and facilitation of workshops, networking cafes, and exchange sessions to foster knowledge sharing among employees of different hierarchical levels

- Contribution to the implementation of an application via the SpotMe platform, aimed at promoting innovation and employee engagement around cross-functional topics

- Organization of meetings and coordination with project stakeholders to ensure the monitoring, coherence, and progress of initiatives

- Collaboration with internal stakeholders for the organization of events within the Legal Department and Ethics, in a logic of engagement and internal communication

- Management of the creation of a monitoring dashboard for the Global Markets Operations department, as part of a structuring and performance management initiative

- Facilitation of workshops bringing together experts from BO, MO, and FO to frame needs, align stakeholders, and refine selected indicators

- Construction and modeling of production and risk KPIs using Excel / Power Query, ensuring the reliability and readability of data presented to management

- Iterative monitoring of indicators throughout the project, incorporating field feedback and continuous adjustment to ensure operational relevance

- Updating and preparation of deliverables prior to monthly management committees, ensuring the quality and clarity of presented materials