Fatima Vaz Forte

Job Description: Responsible for operational optimization, customer support, and internal logistics management, performing the following key functions: Document Management and Communication Channels: Absolute control of the reception area's inbox, prioritizing critical correspondence and efficiently routing information flows. Customer Service and Centralized Support: Management of the telephone switchboard, handling requests, initial incident resolution, and filtering communications for corporate personnel. Corporate Logistics and Travel Management: Comprehensive organization, booking, and tracking of travel itineraries, accommodations, and transportation for senior management, ensuring compliance with budgets and schedules. Supply Chain and Purchasing: Management and issuance of purchase orders for internal replenishment, coordinating with suppliers and ensuring delivery times. ERP Systems (SAP Handling): Data entry, administrative process tracking, and daily operational management through SAP software.