Fatima D.

Executive Assistance: support for 2 General Managers and 9 employees (complex agenda management, travel organization, administrative follow-up, expense reports). Office Management: supplies management, consumable orders, premises management (cleaning company), work supervision (repairs, compliance). Internal Coordination: interface between management and operational team, dissemination of strategic information, priority tracking. Project Management: quote management, implementation and monitoring of framework agreements. Event Management: organization of internal and professional events (year-end parties, afterworks, strategic meetings). HR Missions: sourcing - candidate contact, interview organization, application tracking, integration and support of new employees. Accounting: payment of supplier invoices, monthly follow-up with the accounting firm, expense reports, cost and expense tracking sheet, client litigation officer (+ 8K recovered).

Project Management & Visual Communication: creation of national descriptive sheets for national clientele. Integral management of PPE (personal protective equipment) framework agreements with the creation of an internal website to centralize national orders (savings of 10K/year, meticulous monitoring of national orders). Design of weekly and monthly presentations for the Executive Committee: complex agenda management for the Director and 4 employees, management of headquarters/client and contractor relations. Monitoring and validation of contracts via YouSign. Client Relations & After-Sales Service: management of complaints and after-sales service, customer feedback. Event Coordination: organization of seminars and conventions (350 participants, budget 35K, 2 consecutive years), logistical coordination and supplier monitoring.

Telephone/Physical Reception, schedule management, database update, archiving, supplies and order management, agenda and travel management. Tender Officer: complete monitoring of tenders: presentation of files to local authorities and coordination of resources for their proper execution. Accounting: invoicing clients and suppliers (SAGE), monitoring of collections and turnover, creation of financial monitoring tools (EXCEL).