Freelancer profile translated to English.
Back to original languageAbout Fatima
Hello,
Freelance administrative and commercial assistant, I support companies (SMEs, training organizations, independents) in managing their administration and customer relations.
My goal: to save you time, secure your processes, and allow you to focus on your core business.
💼 My missions:
Complete administrative management (file tracking, organization)
Invoicing and payment tracking
Customer reminders and debt collection
Registration management and customer follow-up
B2B customer support
Coordination and activity monitoring
🎯 What I bring you:
Rigor and reliability
Reduction of administrative errors
Time and efficiency savings
Structured customer follow-up
With experience in demanding environments, I am quickly operational and adapt to your tools and needs.
Available for one-off or regular assignments.
Do not hesitate to contact me to discuss your needs.
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- IFACI – Institut Français d'Audit et de Contrôle interneCLIENT MANAGER / ADMINISTRATIVE COORDINATORNovember 2023 - Today (2 years and 9 months)• - Complete management of training sessions from A to Z• - Creation and configuration of sessions on Agora• - Registration management and participant tracking - Creation and management of attendance sheets via Edusign• - Sending convocations to trainers and participants• - Creation and tracking of trainer purchase orders• - Invoicing and payment tracking• - Customer reminders and management of unpaid bills• - Membership management and support for members• - Administrative coordination of certifications• - Simultaneous management of several activities: Training / Membership / Certification / Kit Sales• - Daily use of management platforms and administrative tools
- APRIL INTERNATIONALCOMMERCIAL DEVELOPMENT OFFICERApril 2022 - September 2023 (1 year and 5 months)• - Broker support over the phone• - Call reception• - Portfolio transfer• - Opening tickets for the IT department
- ALD AUTOMOTIVECLIENT MANAGERJuly 2021 - November 2021 (4 months)• - Fleet order entry• - Vehicle registration• - Vehicle delivery arrangement• - New vehicle order• - Outbound calls
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Education
- High School