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Fatiha YefsahFY

Average response time: 1 hour

Freelancer profile translated to English.
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About Fatiha

Hello,
I offer my services to help you with your administrative tasks and daily management.
✔ Email management
✔ Invoice and quote creation
✔ Customer follow-up
✔ Support by email or chat

Serious, organized, and responsive, I adapt to your needs to save you time.
Available in the evening (from 6 PM) and on weekends, I can intervene quickly.
Do not hesitate to contact me before any order.

Thank you
  • English

    Conversational

  • French

    Fluent

  • Kabyle

    Native or bilingual

  • Arabic

    Fluent

Can work on-site
Drancy (up to 30km)

Experience

  • Franprix
    Sales Assistant and Product Manager
    RETAIL (LARGE RETAILERS)
    June 2017 - Today (9 years)
    Vitry-sur-Seine, France
    - Monitoring of Monthly Assortment Movements (MAM) (product coding/activation)
    - Processing and monitoring of business plans
    - Preparation of promotional campaigns
    - Establishment of Operation mandate contracts
    - Product development (benchmarking, development plan, tasting, packaging development monitoring, packaging review on the Mediabox tool)
    - Stock monitoring and management
    - Support for the product manager in various daily tasks (monitoring, interpretation of performance indicators and implementation of action plans, monitoring of product launches and orders)
    Marketing Administrative skills Proficiency in Office Suite Task organization Simple schedule management Customer file follow-up Deadline adherence
  • Ecole la source d'Education
    ADMINISTRATIVE ATTACHÉ
    EDUCATION AND E-LEARNING
    September 2014 - June 2015 (9 months)
    Alger, Algeria
    - Management of administrative tasks (handling mail/emails and phone calls)
    - Customer support by email
    - Professional communication
    - Handling customer requests
    - Managing student registrations and issuing monthly invoices.
    - Administrative file follow-up.
    Administrative skills Email management Document filing and administrative follow-up Invoicing and payment tracking Administrative writing
  • Sarl Biofluide
    ADMINISTRATIVE AND SALES ASSISTANT
    MEDICAL
    September 2009 - April 2014 (4 years and 7 months)
    Tizi-Ouzou, Algeria
    - Administrative management: monitoring imports and banking files, managing customer invoicing and delivery, preparing/participating in medical fairs and exhibitions.
    - Analysis of specifications and preparation of submissions
    - Stock monitoring and supply
    - Processing and satisfaction of customer orders
    - Inventory monitoring
    Invoice and quote creation Administrative skills Document filing and administrative follow-up Customer file follow-up Deadline adherence Professional email writing

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Education

  • French degree
    University Mouloud Mammeri Tizi Ouzou
    2007

Certifications

  • DES in Biology
    University Mouloud Mammeri Tizi Ouzou Algeria
    2006

Skill set

Categories

  • Other