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Farouk MahmoudiFM

Farouk Mahmoudi

Business analyst

€180/day
Tunis, TN
3-7 years
Business analysis
Business Process Modeling
User Acceptance Testing (UAT)
User Experience Design
Data Reporting

Average response time: 1 hour

About Farouk

Business Analyst with a strong analytical mindset and exceptional communication skills.
Experienced in pinpointing critical project needs, crafting tailored solutions, and guiding teams toward successful implementation. Skilled in requirements gathering, process modeling, UAT, and reporting.
Digital and IT Services

  • Arabic

    Native or bilingual

  • French

    Fluent

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • ARABSOFT
    Business Analyst
    SOFTWARE PUBLISHING
    January 2024 - Today (2 years and 5 months)
    Tunisia
    • Transformed complex business needs into clear and intuitive functional
    specifications driving a 25% improvement in project delivery time. • Accomplished a
    20% faster time-to-market by strengthening cross-functional collaboration through
    my development, UI/UX design, and QA expertise. • Achieved a 30% reduction in
    post-release defects by consulting with the IT team.
    • Led a cross-functional team and coordinated with high management to successfully
    launch a new application.
    • Ensured a 100% coverage of technical & business requirements through the
    implementation of detailed test plans and effective test cases.
    • Increased test efficiency by 45% by directing and conducting User Acceptance
    Testing.
    • Identified, documented, and prioritized software defects in each build, actively
    tracking and retesting fixed issues, achieving a 97% test reliability.
    • Sustained effective communication with product, design, and executive teams
    through reports and presentations to address quality issues and optimize
    workflows.
    • Reached a 15% improvement in software quality by providing lists of optimization
    recommendations not covered by requirements.
    User Acceptance Testing (UAT) Business analysis Business Process Modeling Documentation fonctionnelle
  • arabsoft
    Business analyst Trainee
    SOFTWARE PUBLISHING
    March 2023 - July 2023 (4 months)
    Tunis, Tunisia
    Gathered and analyzed functional requirements for the tax declaration platform of the Ministry of Finance of Niger.
    • Designed "As-Is" and "To-Be" business workflows to optimize the digital tax filing
    journey.
    • Produced detailed functional specifications and user guides to streamline system implementation.
  • ARAB TUNISIAN BANK
    Customer Advisor Trainee
    BANKING AND INSURANCE
    March 2021 - May 2021 (2 months)
    Tunis, Tunisia
    • Opened checking, savings, and credit accounts for 200+ customers, supporting branch growth targets.
    • Recommended suitable products based on customer needs, achieving a 15% upsell rate.
    • Assisted 30+ clients daily with account management and inquiries, maintaining strong customer satisfaction

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Education

  • Master's Degree in Digital Management & Information Systems
    Esprit School of Business
    2023
    Master's Degree in Digital Management & Information Systems
  • Bachelor's Degree in Management
    Higher Institute of Accounting and Business Administration
    2021
    Bachelor's Degree in Management
Check out Farouk's education

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