About Fares
French
Native or bilingual
English
Fluent
Experience
- BforBankSenior Cross-Functional Project ManagerBANKING AND INSURANCEMay 2024 - Today (2 years and 1 month)Paris, FranceMission:Steer the governance and roadmap for Tessi GED, Editing, and Data services for BforBank, aligning with strategic programs, business units, IT, compliance, legal, risk, procurement, and management.
- Achieved an estimated budget optimization of €1.3 million through in-depth analysis of costs, contracts, SLAs, billing models, and technical production mechanisms.
- Coordinated 17 internal and external stakeholders: CRM, IT, product squads, compliance, legal, risk, procurement, Middle Office, customer service, management, and Tessi service providers.
- Contributed to steering and decision-making bodies: Board of Directors, Steering Committees, Product Committees, budget arbitration, and strategic prioritization.
- Governed critical services: scope control, clarification of responsibilities, commitment tracking, SLAs, contractual clauses, and compliance of outsourced activities.
- Participated in tenders and contractual work: needs definition, bid analysis, cost challenging, service commitments, and operational clauses.
- Centralized and governed documentation: multi-channel editing mapping, shared repository, clarification of GED/Editing scopes.
- Conducted techno-functional audits of flows: CBS T24, batch processing, generation routines, data streams, customer communications, and operational monitoring.
- Structured operations: RACI charts, incident management processes, production monitoring, cost estimation, quote validation, lessons learned, and handover support.
Functional Environments:Multi-channel Editing · GED (Document Management) · CRM · Compliance & Legal · Risk · Procurement · Banking Products · PCITechnical Environments:T24 Core Banking · SQL · XML · APIs/Web Services · Postman · Kafka · Adobe Campaign · Batch · Docubase · Tessi PostSkills Used:Single Point of Contact (SPOC) · Cross-functional Governance · Board/Steering/Product Committee Management · Budget · SLA · Contracts · Audit · Management Reporting - BoursoramaIT Business Analyst - Core BankingBANKING AND INSURANCEOctober 2021 - May 2024 (2 years and 7 months)Paris, FranceMissions:Deployment of an online credit platform, Improvement of the Credit Scoring System & Digitalization of credit granting processes.
- Managed the development and launch of an online credit platform, enhancing the application experience and digitizing customer journeys.
- Contributed to the credit scoring redesign and optimization of granting processes, aligning with risk, compliance, operations, and customer experience objectives.
- Facilitated business workshops, gathered requirements, drafted general functional specifications, validated technical specifications, and estimated effort.
- Built development timelines, coordinated releases, managed acceptance testing, performed unit/regression testing, communicated production deployment, and provided post-production support.
- Handled documentation, handover support, and acted as SPOC between business units, IT, credit teams, editing, CRM, and project stakeholders.
Functional Environments:Credit Granting · Credit Management · RAT/RAP · Insurance · CLIC Credit · VEFA Credit · Personal Credit · Mortgage Credit · Editing · CRMTechnical Environments:SQL · Java · Cobol/pseudo-code · IBM AS/400 · Postman · Batch · Elasticsearch · Kibana · Jira · Confluence · GitLab Issues · XML · APIs - IngenicoBusiness Monitoring AuditorBANKING AND INSURANCEJuly 2020 - October 2021 (1 year and 3 months)Paris, FranceMission:Audit Business Activity Monitoring (BAM) with architecture analysis, root cause identification, and KPI calculation optimization.Evaluated alerting systems, proposed improvements for monitoring, and produced an operational improvement roadmap.Skills:Professional English · Technical Audit · KPI · Grafana · Kafka · Elastic Stack · Python · Prometheus · System Architecture · UML · Meeting Facilitation
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Education
- Computer Science and Mathematical EngineeringÉcole Polytechnique, Université Paris-Saclay2020Formation généraliste dans le développement logiciel, l'intelligence artificielle, télécommunications/sécurité et les mathématiques appliqués à l'informatique.
- Preparatory Cycle for Engineering SchoolsUniversité de Monastir2017Spécialité MP (Math/Physique)