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Faramarz GhafouriFG

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Freelancer profile translated to English.
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About Faramarz

Redefining how we live and stay in Paris.

An international hospitality and customer service professional (French, English, Hindi, Farsi), I help individuals and companies manage, optimize, and bring their furnished properties to life with the same level of excellence as a high-end hotel.

My role: to guarantee a smooth, reliable, and meticulous experience at every stage, from preparing the accommodation to welcoming occupants, including maintenance, field coordination, and managing unforeseen events.

I combine operational rigor, attention to detail, and multicultural communication, so that every property is ready, every stay is smooth, and every client is at ease.

🔹 Daily coordination and monitoring of interventions
🔹 Quality control before arrival / after departure
🔹 Customer relations and real-time request management
🔹 Reporting, inventories, and service provider supervision

Based in Paris, I undertake one-off or ongoing missions, with an approach focused on excellence, responsiveness, and trust.
  • English

    Native or bilingual

  • Hindi

    Native or bilingual

  • French

    Conversational

Can work on-site
Paris (up to 50km)

Experience

  • Zoku Paris
    All-around Employee - Operations Team (Barista, Bartender, Restaurant Assistant & Receptionist)
    HOSPITALITY
    September 2023 - Today (2 years and 9 months)
    Paris, France
    *Reception and Customer Service:Reception management for a 110-room hotel, responsible for check-ins, check-outs, phone inquiries, reservations, and special requests, including for VIPs and long stays.

    *Barista and Bar Management:Barista and bartender for a bar/cafe with over 50 seats, serving quality coffee, drinks, and cocktails while ensuring excellent customer service.

    *Restaurant Operations:Supervision of restaurant operations for over 50 guests, managing service during brunch, lunch, and dinner, coordinating with the kitchen for timely dish delivery.

    *Event Coordination:For up to 80 guests, managing logistics, space preparation, catering, and guest management to ensure flawless execution.
    Customer Service Management Barista Event Management Hospitality Management Restaurant
  • La Halle aux Grains
    Waiter
    September 2022 - August 2023 (11 months)
    Paris, France
    At La Halle aux Grains, I worked under the direction of chefs Michel and Sébastien Bras, 3 Michelin stars, gaining experience in high-end customer service.

    • Helped provide an exceptional culinary experience while maintaining an elegant atmosphere.
    • Served dishes and drinks precisely and efficiently while ensuring the cleanliness and organization of the dining room.
    • Interacted with customers, managing special requests and inquiries.
  • One Tree Bnb
    General Property Manager
    January 2021 - January 2022 (1 year)
    • Listing Management: Optimization of listings
    • Reservation Coordination: Efficient management of reservations
    • Conflict Resolution: Resolving conflicts for positive outcomes.

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Skill set

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