Freelancer profile translated to English.

Description

Redefining how we live and stay in Paris.

An international hospitality and customer service professional (French, English, Hindi, Farsi), I help individuals and companies manage, optimize, and bring their furnished properties to life with the same level of excellence as a high-end hotel.

My role: to guarantee a smooth, reliable, and meticulous experience at every stage, from preparing the accommodation to welcoming occupants, including maintenance, field coordination, and managing unforeseen events.

I combine operational rigor, attention to detail, and multicultural communication, so that every property is ready, every stay is smooth, and every client is at ease.

🔹 Daily coordination and monitoring of interventions

🔹 Quality control before arrival / after departure

🔹 Customer relations and real-time request management

🔹 Reporting, inventories, and service provider supervision

Based in Paris, I undertake one-off or ongoing missions, with an approach focused on excellence, responsiveness, and trust.

Languages

English
Native or bilingual
Hindi
Native or bilingual
French
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

Zoku Paris
All-around Employee - Operations Team (Barista, Bartender, Restaurant Assistant & Receptionist)
HOSPITALITY
September 2023 - Today (2 years and 9 months)
Paris, France
*Reception and Customer Service:Reception management for a 110-room hotel, responsible for check-ins, check-outs, phone inquiries, reservations, and special requests, including for VIPs and long stays.

*Barista and Bar Management:Barista and bartender for a bar/cafe with over 50 seats, serving quality coffee, drinks, and cocktails while ensuring excellent customer service.

*Restaurant Operations:Supervision of restaurant operations for over 50 guests, managing service during brunch, lunch, and dinner, coordinating with the kitchen for timely dish delivery.

*Event Coordination:For up to 80 guests, managing logistics, space preparation, catering, and guest management to ensure flawless execution.
Customer Service Management Barista Event Management Hospitality Management Restaurant
La Halle aux Grains
Waiter
September 2022 - August 2023 (11 months)
Paris, France
At La Halle aux Grains, I worked under the direction of chefs Michel and Sébastien Bras, 3 Michelin stars, gaining experience in high-end customer service.

Helped provide an exceptional culinary experience while maintaining an elegant atmosphere.
Served dishes and drinks precisely and efficiently while ensuring the cleanliness and organization of the dining room.
Interacted with customers, managing special requests and inquiries.
One Tree Bnb
General Property Manager
January 2021 - January 2022 (1 year)
Listing Management: Optimization of listings
Reservation Coordination: Efficient management of reservations
Conflict Resolution: Resolving conflicts for positive outcomes.