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Farah HairahFH

Farah Hairah

Virtual Assistant

€110/day
Makassar, ID
0-2 years
Microsoft Excel
Virtual Assistance
administrative support
customer service
Email Management

Average response time: 1 hour

About Farah

I'm a Virtual Assistant and administrative support professional based in Indonesia, currently working with a client in Germany. I help busy professionals stay organised — managing emails, scheduling, data entry, and day-to-day admin so they can focus on what matters.
I have 2+ years of experience across customer service, operations support, and remote admin work. I'm reliable, detail-oriented, and easy to communicate with. English is no problem, I work with international clients comfortably.
If you need someone who gets things done quietly and accurately, I'm your person.
Wholesale
Education Companies

  • English

    Fluent

  • German

    Basic

  • Indonesian

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Private Client
    Virtual Assistant
    March 2026 - Today (5 months)
    Saarbrücken, Germany
    • • Provide ongoing remote administrative support including calendar management, scheduling, and appointment coordination.
    • • Manage email correspondence professionally, drafting responses and organising inboxes to ensure timely follow-up.
    • • Handle administrative tasks independently with minimal supervision, maintaining accuracy and reliability across all deliverables.
    • • Communicate effectively across time zones, adapting to the client's schedule and priorities proactively.
    Email Management administrative support customer service
  • Barbeque
    Admin & Logistics Support
    RETAIL (SMALL BUSINESS)
    August 2025 - December 2025 (4 months)
    Makassar, Makassar City, South Sulawesi, Indonesia
    • • Managed scheduling, correspondence, and daily administrative operations for the team.
    • • Maintained accurate records and prepared operational reports using Microsoft Excel and Word.
    • • Coordinated with external partners via email and phone, ensuring professional and timely communication.
    • • Organised and maintained digital and physical filing systems with high accuracy.
    Microsoft Excel sales administration Customer Loyalty/ Retention logistics Social media
  • Bang Badar
    Customer Service Staff
    September 2022 - November 2024 (2 years and 2 months)
    Gorontalo, Indonesia
    • • Handled customer inquiries and complaints via multiple channels, maintaining high satisfaction standards.
    • • Maintained accurate records of all interactions and supported daily reporting tasks.
    • • Built positive ongoing client relationships through consistent, professional communication.
    customer service administrative support
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Education

  • Bachelor of Communication Science
    Universitas Negeri Gorontalo
    2025
    Bachelor of Communication Science

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