Freelancer profile translated to English.
Back to original languageAbout Fanta
Hello,
I have over 8 years of professional experience, mainly in sales administration, customer relations, and administrative roles. I have skills in payroll and HR. I offer my services to companies for any needs related to my know-how.
Dynamic, friendly, rigorous, serious, versatile, autonomous, and versatile, I will be able to adapt to any company.
French
Native or bilingual
Can work on-site
Paris (up to 40km)
Experience
- Easy MovmentCustomer Relations OfficerE-COMMERCEApril 2021 - June 2022 (1 year and 2 months)Organizes and manages order follow-upResponds to customer needsHandles disputes and complaints
- Groupe CarrefourSales Administration ManagerRETAIL (LARGE RETAILERS)January 2019 - October 2020 (1 year and 9 months)Order and stock management, sales reportingImplementation of the commercial strategy,database management and product referencingProcurement, logistics follow-upEnsures the communication of commercial information to the store and relevant departmentsProduct file managementCatalog control and monitoringDatabase update (reference, price, discount, product and supplier information...)Dispute processing (calls, emails...)After-sales follow-up, prospecting
- CarréléonSales Administration OfficerAGRICULTUREApril 2023 - Today (3 years and 2 months)Sales monitoringInvoicingAccounting follow-upCustomer relationship management
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Education
- Operational Business ManagerEIMP Business School2018
- Commercial Management BTSEPCCI Business School2015BTS Gestion Commerciale
Certifications
- Payroll ManagerTalis scool2022