Fanta B Traoré

As a freelancer, I assisted the company in managing and optimizing its remote service activities. My role consisted of ensuring fluid and professional communication with clients, handling their requests with reactivity and precision, and contributing to the continuous improvement of service quality. This experience allowed me to develop a strong adaptability, excellent interpersonal skills, and great autonomy, while evolving in a dynamic and results-oriented environment.

Audit and needs analysis. Redesign of their websites. Creation of the database and development of a system for managing reports and clients.

As an employee, I assisted the company in managing and optimizing its remote service activities. My role consisted of ensuring fluid and professional communication with clients, handling their requests with reactivity and precision, and contributing to the continuous improvement of service quality. This experience allowed me to develop strong adaptability, excellent interpersonal skills, and great autonomy, while evolving in a dynamic and results-oriented environment.