Freelancer profile translated to English.
Back to original languageAbout Fanomezana
Looking for a reliable and organized assistant to manage your tasks or client follow-up? I offer my virtual assistant services.
I help you save time and gain peace of mind by taking care of your administrative tasks: email processing and client support.
What sets me apart:
✨ Clear and professional communication
✨ Great adaptability to your work methods
✨ Personalized service, on-demand or regular, according to your needs
My goal: to allow you to concentrate on your core business while I take care of your clients and your administrative tasks.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- FreelanceVIRTUAL ASSISTANTARTS AND CRAFTSNovember 2025 - Today (7 months)Tananarive, MadagascarAs a virtual assistant, I participate in managing professional emails and messages, customer support, and various administrative tasks to ensure the smooth running of activities.
- be ys outsourcing servicesTELESECRETARYARTS AND CRAFTSAugust 2024 - August 2025 (1 year)Tananarive, MadagascarManaging phone reception, taking notes and contact details of callers, routing calls according to client requests.
- WEBHELP•TELECUSTOMER ADVISOROctober 2021 - May 2024 (2 years and 7 months)Antananarivo, Madagascar- Processing and follow-up of online orders, management of emails and Chats.- Telephone reception- Refund and After-sales service
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Education
- DTS in communicationCNTEMAD2022Stratégie de communication, la communication digitale, le marketing, la rédaction professionnelle et la gestion de projets de communication.