Freelancer profile translated to English.

Description

Operational consultant, I help companies structure their processes, improve their internal organization, and strengthen their teams' performance. My role: transform daily operations to gain efficiency, fluidity, and customer satisfaction.

I undertake missions in diagnostics, team structuring, customer journey optimization, implementation of simple and actionable methods, operational management, or managerial support.

My style is direct, clear, and pragmatic: we identify priorities, simplify, structure, and move forward. I bring an external, neutral perspective, strong listening skills, and a true results-oriented culture serving the collective.

I particularly support growing VSEs/SMEs, companies lacking processes or undergoing reorganization, and leaders who need an operational right-hand person to secure their development.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Lille (up to 50km)

MANOLA | Lille | Agroalimentaire
Operations Director
AGRICULTURE
May 2024 - July 2024 (3 months)
Lomme, France
Structuring and optimizing Production / Sales / Logistics departments. Implementation of KPIs and dashboards. Operational management, organization, and continuous improvement. Close management, project coordination (new products, organization). Customer/supplier relations and performance culture.
pilotage opérationnel Management d'équipe Optimisation des process KPI / Tableaux de bord Coordination de projets
API RESTAURATION | Lille | Food Service
Development Manager
RESTAURANTS AND FOOD SERVICE
July 2022 - July 2023 (1 year)
Marcq-en-Barœul, France
B2B business development, offer structuring and positioning, market analysis, competitive intelligence. B2C customer journey digitalization and implementation of operational processes. Close collaboration with sales, marketing, and operations to optimize commercial efficiency.
Développement commercial Structuration d'offres Analyse de marchés Parcours client / Digitalisation Stratégie commerciale
HAPPY POPOTE | Lille | Food responsable
Founder
RESTAURANTS AND FOOD SERVICE
January 2019 - January 2022 (3 years)
Marquette-lez-Lille, France
Creation and development of a committed food concept based on reusable packaging: strategy definition, offer construction, branding, production, and logistics. Implementation of a high-performing operational organization, team management, financial and commercial management (B2B/B2C). Development of customer relations, multi-channel communication, local partnerships, and product innovation to support project growth.
Création d'entreprise Stratégie de branding Organisation opérationnelle Relation clients Innovation produit

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Master in International Management/MBA
ISEG
2009
Master Management International/MBA
International Marketing Certificate
2007
Certificat Marketing International

Check out Fanny's education

Fanny Veziat

Operational Consultant & Right-Hand Woman

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