Fanny Reghelin

• Define and achieve professional goals while respecting one's values

• Improve leadership and/or management skills

• Improve team cohesion and performance

. Improve employee engagement and motivation

• Take the reins of a new position

• Navigate through professional evolutions and transformations

• Build a professional life in line with one's values

• Take charge of one's career and make one's vision concrete

• Develop and cultivate team spirit, collaboration, and cooperation

. Conduct a skills assessment based on meaning and alignment of talents/professional life

•…

In summary, I help you be authentic in your professional life and your relationships with others to achieve your goals. I also help you create or manage your business so that it becomes a pleasant place to work with meaning and profit.

Results: Over 100 managers, entrepreneurs, and leaders coached. Over 500 hours of coaching. Creation of an effective concept combining coaching/training/mentoring

• Definition, design, and implementation of the company's various departments: sales, communication, HR.

• Definition, design, implementation, and management of B2B and B2C customer services.

• Recruitment and training of the first employees up to the recruitment of an HR department.

• Definition, implementation, and management of services offered to companies and employees (creation, organization, drafting of General Terms and Conditions of Sale…)

• Dispute resolution (clients and suppliers), creation and management of the debt collection department.

• Responsible for relations with the main supplier's subcontractor (RATP).

Results: 150 clients in June 2003; 8600 in July 2004

• Fit-gap analysis on Siebel (Michelin and GDF).

• Process analysis and organization proposal (CNAM); Preliminary study (MAIF).

• Assistance in choosing CRM tools for MAIF's call center: needs description and analysis, architecture scenario proposals, comparative study of different applications (Selligent, Oracle, SAS, Marketic One, Siebel)

• Implementation and monitoring of partnerships (Marsh, HP, Computer Associates).