About Fanny
French
Native or bilingual
English
Conversational
Experience
- BrevoCustomer Success ManagerCONSULTING AND AUDITSJune 2024 - Today (2 years)Paris, France- Onboarding- Organize and schedule regular follow-ups with clients.- Product Improvement- Answer questions and provide concrete solutions to client requests and needs.- Marketing consulting to optimize the solution as much as possible.
- KilibaCustomer success managerE-COMMERCEOctober 2023 - June 2024 (8 months)Boulogne-Billancourt, France- Organize and schedule regular follow-ups with clients.- Answer questions and provide concrete solutions to client requests and needs.- Marketing consulting to optimize sales as much as possible.
- Marianne InternationalHostessCULTURESeptember 2021 - Today (4 years and 9 months)Paris, FranceThe main missions are:- Welcoming visitors & guests- Ensuring the proper upkeep of the stand or room- Cloakroom service- Stand animation
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Education
- Master's DegreeInseecMaster en stratégie digitale et management de projet
- Bachelor's DegreeIUT de Cergy2019Licence professionnelle chargé de communication culturelle et multimédia ANNÉE SCOLAIRE 2018-2019 /PROJET TUTORÉ Plan de communication pour un groupe de musique Démarchage de salles de concerts, festivals Photographie, vidéo, prise de son