About Fannie
French
Native or bilingual
English
Conversational
Experience
- DECATHLONSALES MANAGERFebruary 2022 - Today (4 years and 4 months)• Direct management of 7 employees and 1 intern, with a focus on skill development, individual performance, and collective autonomy.• Economic management of the department: development of sales action plans, monitoring of KPIs (Revenue, margin, profitability, stock), budget management, and flow optimization.• Implementation of cross-functional projects: re-layouts, sales campaigns, local partnerships.• Training liaison: supporting trainers in structuring programs, planning modules, assessing learning.• Daily animation of team dynamics: briefings, feedback, weekly planning, conflict management.• Contribution to the continuous improvement of sales and customer service processes.
- MOBILETRESALES MANAGERAugust 2021 - February 2022 (6 months)Development and implementation of B2B sales strategy: customer targeting, offer segmentation (cargo bikes, transporters, electric handling solutions).• Active prospecting and development of client portfolio (local authorities, logistics companies, industrial clients), implementation of a CRM.• Commercial negotiation and response to tenders.• Active participation in trade shows and professional events (solution presentation, qualified contact generation, lead generation, post-event follow-up).• Analysis of sales data and implementation of performance monitoring indicators (conversion rate, average basket, sales cycle duration).• Coordination with founders to adjust product offering based on field feedback and market evolution.
- CELIOASSISTANT MANAGERRETAIL (LARGE RETAILERS)June 2019 - August 2021 (2 years and 2 months)Co-management of a 600 m² ready-to-wear store: supporting the director in achieving revenue, profitability, and service quality objectives.• Management of a team of 6 to 10 employees: schedule organization, performance ritual animation (briefings, debriefings), individual coaching.• Daily analysis of performance indicators (average basket, conversion rate, sales per salesperson), definition of corrective action plans.• Implementation and monitoring of internal sales challenges, adapted to current issues (new arrivals, stock clearance, cross-selling).• Supervision of merchandising and restocking operations to ensure a smooth and impactful customer experience.• Ensuring the quality of customer service and managing complex situations in coordination with headquarters.
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Education
- MasterIFP Bordeaux Business School2023Le master MPI, DSE est un master généraliste qui m'a donné les compétences suivantes : Gestion de projet : techniques de gestion de projet, gestion du temps, gestion de la qualité, gestion des risques, gestion de projet agile, etc. Innovation : stratégies d'innovation, design thinking, créativité, gestion de l'innovation, etc. TIC : développement web, technologies de bases de données. Marketing et communication : marketing stratégique, marketing digital, communication d'entreprise, etc. Entrepreneuriat : création d'entreprise, développement de business plan, stratégies de financement, etc. Leadership : développement personnel, gestion de l'équipe, prise de décision