Fakete Mehmeti, Administrative Assistant, Virtual Assistant

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Description

Reliable administrative assistant with 15 years of customer contact experience.

I support companies remotely with administrative tasks, email management, data entry, and customer communication.

Structured, discreet way of working, very fast typing speed, and high service orientation.

Available hourly or project-based.

Industry field of expertise

Languages

German
Native or bilingual
Albanian
Native or bilingual
English
Conversational
French
Basic

Workplace preferences

Remote only

Primarily works remotely

Red Zac Kappacher
Purchasing - Office
RETAIL (SMALL BUSINESS)
August 2008 - August 2021 (13 years)
Salzburg, Austria
Electrical industry
Responsible for:
Sales of goods
Purchasing
Logistics

Administration
• Backoffice
• Customer service
• Data entry
• Email management
• Appointment scheduling
• CRM / Data maintenance
• Microsoft Office / Google Workspace
Die Schweizerische Post AG
Customer Advisor
LOGISTICS AND SUPPLY CHAIN
January 2025 - Today (1 year and 5 months)
Bern, Switzerland
Contact center, customer contact, telephony, email, resolving customer concerns, responsible for business customers,
Invoice corrections
Independent work Speed High resilience Structured way of working Customer support

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