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Faiz Ahmed BhagettFA

Average response time: 1 hour

Freelancer profile translated to English.
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About Faiz Ahmed

Over 20 years of experience in IT infrastructure with a focus on hybrid enterprise environments and cloud migrations. Specializing in Microsoft 365, Azure Active Directory (Entra ID), Microsoft Intune (MDM/MAM), and SCCM / MECM.

I successfully support companies in the design, migration, and security of their modern workplace and data center infrastructures – fluent in German and English (C1) and experienced with remote work in over 30 countries.

My core competencies:
• Cloud & Identity Management: Azure AD / Entra ID, M365 tenant migrations, MFA, Conditional Access
• Endpoint & Lifecycle Management: Intune rollouts, Autopilot, SCCM packaging, patch management
• Network & Data Center Infrastructure: Cisco, Meraki & HP switching, VLANs, RADIUS, VMware, Backup & CMDB
• Project Management: Leading international client and domain migrations (up to 750+ endpoints)

Availability: Immediate, 100% Remote or in the Greater Frankfurt / Rhine-Main area.
  • English

    Native or bilingual

  • German

    Fluent

  • Urdu

    Native or bilingual

Can work on-site
Oestrich (up to 50km)

Experience

  • Everllence SE,
    Senior IT Infrastructure Engineer
    April 2025 - April 2026 (1 year)
    86 Augsburg, Germany
    Management of the Microsoft 365 tenant, including user migrations and licensing. Introduction of Microsoft Places for workplace and room reservations. Configuration of Microsoft Defender security policies, multi-factor authentication (MFA), and browser security policies. Automation of onboarding for new employees and OS and app deployment via Intune. VMware installation, backup configuration, data center support with Synology systems, and maintenance of IT assets in the CMDB.
    Microsoft 365 VMWARE Microsoft Intune Data Center 3rd Level Support
  • Johnson & Johnson,
    IT Administrator
    March 2024 - March 2025 (1 year)
    Beerse, AN, Belgium
    Operating system and software installation via SCCM, as well as comprehensive software distribution, patch management, and packaging. Incident and task processing in a global environment via ServiceNow. Management and maintenance of IT assets in the Configuration Management Database (CMDB), as well as administrative support for Active Directory users and groups. Configuration of BitLocker encryption to enhance enterprise security. Performing network and client troubleshooting, as well as BIOS configuration for specialized hardware. Providing dedicated remote support for international teams in strict compliance with global compliance and IT security policies.
  • LS-Holding Deutschland GmbH,
    System Administrator
    November 2023 - February 2024 (3 months)
    Villingen-Schwenningen, BW, Germany
    Setup of a WDS server for automated operating system and software deployment, as well as successful migration of a file server to a new infrastructure. Introduction of Microsoft Intune (MDM) and in-depth error analysis in Microsoft 365 environments. Configuration of D-Link, Aruba, and Netgear switches, as well as VLAN setup for camera systems, WLAN, and databases. Replacement of edge switches for network optimization, DHCP configuration for multi-VLAN environments, and troubleshooting for 52 camera systems. Setup of a RADIUS server for secure WLAN authentication and structured incident processing via ServiceNow.

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