Description

I am a seasoned Programme & Agile Project Manager with 15+ years of experience stabilising complex initiatives, strengthening governance, and leading cross‑functional teams across banking, healthcare, nonprofits, and global operations. I specialise in programme rescue, PMO governance, Agile transformation, and operational efficiency, bringing clarity and structure to environments navigating ambiguity or rapid change.

My background spans enterprise‑level delivery at Comerica Bank, public‑sector programme management at UNTHSC, and mission‑driven leadership through nonprofit and community programmes. I hold a Doctorate in Business Administration (Project Management), PMP, and multiple Scrum certifications, as well as Supply Chain, with deep expertise in Jira, Trello, Kanban, and Agile reporting dashboards.

Clients work with me when they need a calm, structured leader who can quickly assess a situation, restore alignment, and deliver measurable outcomes.

Core Skills

Agile Project Management (Scrum, Kanban, Lean)
Programme Management
PMO Governance & Setup
Change Management
Risk, Issue & Dependency Management
Stakeholder & Executive Communication
Backlog Refinement & Sprint Planning
Cross‑Functional Team Leadership
Process Improvement & Workflow Optimisation
Operational Efficiency & Transformation

Technical Skills

Jira
Trello
Asana
Visio
MS Project
Tableau
Agile Metrics & Dashboards
CI/CD Awareness
Kanban Systems

Languages

English
Native or bilingual
Swahili
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Comerica Bank
Change Delivery Associate (Agile Project Manager)
BANKING AND INSURANCE
June 2025 - Today (1 year and 2 months)
Dallas, TX, USA
• ● Lead enterprise‑wide Agile projects focused on consolidation and logistics transformation, ensuring alignment with corporate strategy.
• ● Designed middle‑mile network strategies, balancing service‑level commitments with cost optimization.
• ● Cpprdinated forecasting models and SOPs to ensure operational readiness for peak demand cycles.
• ● Facilitated Agile ceremonies (daily stand‑ups, sprint planning, reviews, retrospectives), stakeholder forums, and workshops to align objectives across teams.
• ● Partnered with Product Owners to refine backlog priorities and translate enterprise vision into actionable sprints.
• ● Implemented risk and change management practices to mitigate disruptions and maintain project momentum.
• ● Delivered transparent reporting and Agile metrics dashboards to senior leaders, ensuring visibility into progress and outcomes.
• ● Improved consolidation metrics (UPB – Units per Box) while maintaining customer promise times, achieving measurable efficiency gains.
• ● Coached cross‑functional teams on Agile principles, fostering collaboration, accountability, and continuous improvement.
Executive Stakeholder Alignment Conflict Resolution & Mediation Continuous Improvement Frameworks Resource & Capacity Planning Scope Definition & Control
Hamlyn Williams
Business Project Manager
BANKING AND INSURANCE
June 2023 - June 2025 (2 years)
Dallas, TX, USA
Planned and executed Agile projects, managing timelines, budgets, and resources across enterprise teams.

Partnered with Product Owners to clarify requirements and prioritise backlog items.

Implemented risk and change management strategies, ensuring minimal disruption.

Enhanced workflow processes and applied analytics, achieving a 40% productivity increase.

Coordinated Jira dashboards for real‑time visibility and coached teams on Agile best practices.
University of North Texas Health Science Center (UNTHSC)
Project Manager
June 2022 - June 2023 (1 year)
Fort Worth, TX, USA
• ● Coordinated Agile project planning for symposium initiatives, managing budgets, timelines, and sprint deliverables.
• ● Founded and facilitated a Project Management Club, leading weekly Agile discussions and retrospectives.
• ● Oversaw four symposium projects, ensuring adherence to safety, quality, and Agile best practices.
• ● Engaged stakeholders with transparent communication, aligning expectations and deliverables.
• ● Implemented Kanban boards to track symposium tasks, facilitated sprint reviews with stakeholders, and introduced continuous improvement cycles that reduced planning overhead by 20%.